fleet services and management

When it comes to choosing between changing the oil for individuals driving their personal SUVs and for fleet delivery vehicle managers you've got to consider the full time, not merely the amount of money charged per vehicle. It may be enticing to improve the oil for V-8 SUV owners at $45.00 a place, as opposed to handle the cutthroat competition of bidding on fleet oil change services, but you have to keep in mind a very important factor; "The Money Is In the Time and Process, Not the Unit Charge Rate," so, let's talk.

You see, not long ago, I was reminded of the significance of production in the services business, when I was asked by a start-up entrepreneur of on-site auto maintenance. He asked point blank; "How many oil changes may be completed by a decent crew (I am assuming 2 people to a crew/truck) within an 8 hour day making use of your trucks and methods? gps vehicle tracking system"

Okay, listed here is my experience; with full production - Six Sigma style - vehicles in a line (fleets) the solution is 100s with a crew of three. Personal cars, many different, you'll need very competent auto mechanics with experience 5-6 hourly with 2 people maximum. Of course, there is more to the story, actually his next question was even blunter and I must say directly on target too; "Do the trucks you utilize work on one vehicle at the same time or multiple simultaneously?"

When doing fleets you utilize an assembly line methodology, so first, you start the motors on five vehicles, however you pop the hoods on 15 in the row. After 8-minutes, you switch off the very first five, start the 2nd five, drain the very first five drain plugs, you receive the idea. Or, you utilize evacuation systems. It's an activity, the cash is in the "time" not the job or cost per unit. Travel time is job time incidentally, including chasing parts, filters - especially if you are paying automotive technicians to fetch oil filters, fuel filters, and such important tracking software.

Indeed, I've always instructed our crews on the necessity to honor the concept of JIT - just in time inventory, that's to say have the supplier, NAPA Auto Parts for instance, deliver the filters needed seriously to the job site, why pay to stock the filters, inventory them, transport them, when these auto part companies deliver and can do anything to earn your organization? In the event that you are likely to run an auto business whether you are working with private owners of SUVs or those in control of large fleets of vehicles, you then need to perform it with production in mind. Please think over all of this and think on it.

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