Note: It would be useful if you first register yourself on UPPCL site. In case you do not want to Register, simply click on Insta Bill Payment on UPPCL site and make payment online. You will get receipt and also receipt intimation on your email. Just make payment from the comforts of your home for your connection or for others.
How to Register yourself
If you do registration (first time only), you will be able to view bill, register complaint, check status, billing history, know your bill, get duplicate bill and also manage your account, etc..
Step by step information:
Step 1 : Registration
In order to get this facility, customers are required to register themselves on UPPCL portal.
When you will click this link, you will see following :
To Register Online account, click on Register : you will see following Registration Steps: Complete them :
Registration Step 1 of 2 (Mandatory fields are marked red asterisk and must be filled)
You will be asked to enter following bill details:
Please enter following bill details :
Account No. * : _______(Enter Account No. of your Electricity connection- as printed in the Bill provided by UPPCL earlier)
Bill No. * : _________(Here you should enter Bill No. of any one of the last three months- Bill number as printed in the Bill)
SBM Bill No *_________________(Here you may enter Spot Billing Machine Bill No.)
Now press : CONTINUE
In case you are not aware of these details, you may call at our Call Centre with Account No.( It is on your previous electricity bill) Electricity Call Center in Lucknow- Toll Free No. 1800-1800-440
when you click CONTINUE you will be taken to Registration Step 2 : as under:
Registration Step 2 of 2 (Mandatory fields are marked red and must be filled)
Here you will be asked further information such as :
1. email address : Provide here correct and active email address, Confirm it in next window.
2. Password : Generate Password ( do not forget) Confirm it in next window.
2. Mobile Number : Enter correct Number (you will get information on this Mobile in future)
3. Security Question : This may help you in case of need.
You will find other information about your connection already reflecting on this window, like address, connection number, load, etc.
After this you will have to AGREE to the terms and conditions.
The moment you complete Registration Step 2, you will get information on your Mobile and confirmation mail sent to your email address provided by you, as under :
Mr. XX XXXX XXXXXX
Thank you - Your Registration is complete.
An email has been sent to you email address firstname.lastname@example.org . Please confirm your email
address by clicking on the link in the mail to start using your online account.
Open your email account where you will see a mail from self.service as under :
Thank you for successfully registering to manage your account online.
To complete your registration you will need to confirm your email address by clicking ON THE LINK PROVIDED here. You will be taken to Online Payment Portal. Here you will enter your Account Number and Password. When you enter these, Online payment portal will appear on your PC and Consumer Information appears on the site. [Please note for next time you just open the Site, enter Account number and password and make payment].
When the UPPCL website is opened, you will see A new window as under, asking for Account No. and Password as under :
After log in you will see a new Page. Now on 2nd Row (blue) move mouse pointer on Bill Information. You will find here a Pull down menu showing as under.
>Bill on e-mail
Now Click >Pay Bill and do the needful
NEXT : Now you can pay your electricity Bill online. You can also view your paid bills, history, etc.
PLEASE SEE ABOVE -RIGHT COLUMN - HOW TO MAKE REGULAR PAYMENT
FEEL RELAX AND PLAY
How to Pay Electricity Bill online
Step by step information:
1. Open the Site of UPPCL online or
2. After opening site, simply click on following image at the Site of UPPCL -It is a quickest way to make payment. You do not even have to log-in your account.
3. After clicking on above image at UPPCL Site, you will be asked to Enter your Account No. (Enter Account No. of your Electricity connection- as printed in the Bill provided by UPPCL earlier- Help is available there for finding the account number ).
4. Click - View
5. You will see here the amount outstanding and bill payable.
6. Click- Pay Now
7. You will be asked for payment option as under : just select the option of payment:
Payment Mode: o Credit/Debit Card o Internet Banking
8. You will be asked to re-enter the A/c Number and confirm email already registered (email address will appear).
Note: If you select Internet banking option, you will be asked to choose 1. Multiple banks, PNB, etc. If your bank does not reflect here, just choose multiple banks. A nominal sum of Rs. 3/- or 4/- may be charged.
(Click on Netbanking - This will reflect list of banks)
9. Follow the instructions and make payment.
10.A receipt will be generated instantly and you will also get intimation SMS on your Mobile and email.
11. Just relax. Payment is made.
For Credit Cards :
Select Gateway- (anyone of the option may be selected)
Note: Credit/Debit cards of all banks are accepted for payment here. Please note some convenience charge/ service charge may be payable.
Do not press back or refresh button and do not abruptly close the window.
If payment Receipt is not generated/Error page is displayed and the Bill amount is debited from your Bank Account, your payment should be credited to your Bill in 3 working days after receiving the confirmation from your Bank.
You may also receive an email confirming the payment as under:
Thank you for successfully making your Bill Payment Online.........
Note : Now a number of banks are linked for the internet banking option and the process is on to add other banks too. Major banks have been included. Use net-banking for payment.
However, Consumers will be able to pay their bills through any debit and credit cards by logging into the website.
For online payment of bills, consumers do not have to pay any extra charge. However, nominal convenience charge may be added. ( Say Rs. 3 or 4/- for netbanking)
Note : After payment, please Log off.
This service is getting a good response from people and is of immense help to the consumers who, otherwise, had to form a liiiiiiiine at the counters to make payment, what to say of getting other help like getting a copy of old bills, outstanding,etc.
NEW : You can view and Pay your Bill generated if any, on the basis of average consumption.
What to do if you forget your Online Password:
If you forget your Online Password, simply visit www.uppclonline.com. Here you click on the
'Forgot Password button' on the Home Page. Now enter your Account ID Number. Fill in the security answer as entered at the time of Registration. You will find a regenerated password sent to your email address.
In case you forget both password and Secret Answer, you may call Customer Care Centre, provide your Account Number, validate details of the connection and after successful verification, you account would be reset and you can register online again.
Online Payment Portal of UPPCL
Online payment facility may be available in other cities of the UP :
Please check districts such as 2) Aligarh 3) Meerut 4) Varanasi 5) Hathras 6) Kairana 7) Aeta
Find here if you city is included
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