USEFUL QUOTES on WORKPLACE BULLYING & PSYCHOLOGICAL HARASSMENT
From the FBI at http://www.fbi.gov/stats-services/publications/workplace-violence (originally at http://www.fbi.gov/publications/violence.pdf):
“Homicide and other physical assaults are on a continuum that also includes domestic violence, stalking, threats, harassment, bullying, emotional abuse, intimidation, and other forms of conduct that create anxiety, fear, and a climate of distrust in the workplace. All are part of the workplace violence problem.” (emphasis in the original)
"It is the threats, harassment, bullying, domestic violence, stalking, emotional abuse, intimidation, and other forms of behavior and physical violence that, if left unchecked, may result in more serious violent behavior."
From the U.S. Dept. of Labor at
“INTIMIDATING OR HARASSING BEHAVIOR. Threats or other conduct which in any way create a hostile environment, impair agency operations; or frighten, alarm, or inhibit others. Psychological intimidation or harassment includes making statements which are false, malicious, disparaging, derogatory, rude, disrespectful, abusive, obnoxious, insubordinate, or which have the intent to hurt others' reputations.” (emphasis in the original)
From the Director of the Colorado State Employee Assistance Program, Randi Wood, DCSW,
“Bullying is not a management style; it is abuse. It is about anger and aggressiveness.”
“Like domestic violence, bullying behavior is always about power and control. It is perpetrated by individuals who lack normal inhibitions, devalue coworkers, and put their own need to control others above the employer's goals. The workplace bully destroys morale and employees' confidence; causes anxiety and depression; markedly lowers productivity; and impairs hiring and retention.”
From OSHA guidance on workplace violence at http://www.osha.gov/SLTC/etools/hospital/hazards/workplaceviolence/viol.html#ViolencePreventionPlan:
“Employees should understand that:
· Reporting violence will benefit them, and enable management to identify, address, and solve problems.
· No reprisals will be taken by management or employer.”