Professional Skills

Curriculum Instruction/Training:
Assess the educational requirements of students, define objectives and goals, develop dynamic learning experiences and activities that facilitate and nurture the student's engagement, evaluate student progress, provide relevant direction and feedback


Familiar and experienced with a multitude of software applications including office suites, graphics, sound and design. Skilled at troubleshooting and resolving software and hardware and network issues; experienced with a variety of audio, video and computer technologies

Client/Customer Service:

Assess the needs of individuals via telephone or in person, field inquiries and complaints and take appropriate actions ensure their satisfaction; p
rovide direction, assistance and demonstration; clarify policies and protocol; develop instructional materials for training

Clerical and Administrative:

Answer phones; prepare correspondence, reports, agendas and presentations; create forms, brochures, banners and posters; set 
up meetings; take and distribute meeting minutes; perform data entry, file and organize; order supplies; follow standard record keeping and accounting principles