If you see a piece that you like and wish to buy then you can contact me by phone or email to arrange purchase. You are welcome to collect or I can post to you once payment has been received.

If possible, I do recommend seeing and touching the bowls in the wood before you purchase – it is important that you like not only the way a piece looks but also how it feels. However if you purchase remotely and you are disappointed in any way I will refund in full provided that the piece is returned within 4 weeks and in perfect condition.

Ordering.

When you place an order for an item I will confirm its availability, price and post and packing costs within 1 working day (unless I'm on holiday). Once you have confirmed your acceptance I will take payment and arrange delivery.

If for any reason the item you have ordered is no longer available I may offer to make a similar piece on commission, although there is no commitent to purchase at this stage.

Commissions.

If you you see a piece that you like but it is not available or would like a piece bigger or smaller or a different wood, then I can make to commission. You should be aware though that wood by its nature is very variable, no two pieces are identical and any work that I make is unique. If you live or can visit me then you may be able to chose the wood for your piece and if you wish I can take photographs of the work in progress.

Once a commissioned item is completed I will send you photographs for your approval. Until then you are under no obligation to purchase.

Delivery.

Delivery costs will be included in my confirmation email and will generaly be via Royal Mail First Class and will be fully insured and tracked.

If the item is available
I will despatch it to you within 3 working days and will email to inform you of the tracking details and delivery expectations.

Refunds

If the item fails to arrive or arrives damaged please let me know immediately so that I claim insurance, etc. and we can then discuss replacement options or I will provide a full refund - whichever you prefer.

I am confident of the quality of my work but if you are disappointed in any way then you can return the piece for a full refund of the purchase cost (not including the postage) provided that it is returned within 14 days and in perfect condition. If you are disappointed I would also appreciate your feedback so that I can improve and learn - Feedback is a gift.

Prices

Prices on this site are inclusive of VAT but exclusive of delivery costs.

I reserve the right to change prices without notice but any confirmed purchase will not be impacted.

Terms and Conditions

I reserve the right to change these Terms and Conditions at any time.