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The Company is a fourth-generation, family-owned business headquartered in Greeneville, Tennessee. In 1916, Mrs. Edith O’Keefe Susong acquired The Greeneville Democrat, and spent the next several years working with her parents, Mr. and Mrs. William Henry O’Keefe, and a small staff to grow that publication to become the dominant newspaper in the Greeneville community. Along the way, The Democrat acquired two rival newspapers; eventually becoming what is known today as The Greeneville Sun. Mrs. Susong was a very active force in the newspaper, and in her local community. She served as publisher of The Greeneville Democrat from 1916 to 1920, publisher of The Greeneville Democrat-Sun from 1920 to 1930, and publisher of The Greeneville Sun from 1930 until her death in 1974. Mrs. Susong (known affectionately as "EOS"), and her mother, Quincy Marshall O'Keefe ("QMO") are the only mother-daughter team in the Tennessee Newspaper Hall of Fame.

In 1940, Mrs. Susong’s daughter, Arne, married
John M. Jones III. After serving in the Pacific Theatre during World War II, Mr. Jones (ret. Lt. Col. U.S. Army) returned to Tennessee in 1945 and agreed to help his mother-in-law with her company on a “temporary” basis. More than sixty years later, Mr. Jones continues to serve on the Company’s board of directors (along with his wife, Arne) and as the publisher of The Greeneville Sun, a position he assumed in 1974 upon the death of Mrs. Susong. For more than five decades, he led the Company through a period of significant growth, including the acquisitions of most of JMI’s current subsidiaries. Mr. Jones served as the Company’s president until 2001, when he was succeeded by his son, Gregg K. Jones. John M. Jones is a very well known, and widely respected, businessman, not only in his local community, but also at the regional, state and national levels. Among his many accomplishments, Mr. Jones was instrumental in establishing the Tennessee Bureau of Investigation in 1951.

Today, the Company is an integrated media enterprise, and continues to follow the rich heritage of the Jones and Susong families. It is led by the children of John M. and Arne Susong Jones, all of whom serve in very active capacities on the board of directors. In addition to their service as directors, two children provide daily leadership to the Company. Gregg K. Jones serves as the Company’s chief executive officer (CEO), president, and co-publisher of The Greeneville Sun; John M. Jones IV serves as the editor of The Greeneville Sun.

The formation of Jones Media, Inc. ("JMI") as the corporate parent has enabled the Company to strengthen its strategic planning on both an overall, consolidated level, and for each individual subsidiary. As a result, the Company has engaged in strategic acquisitions, such as various community newspapers in western North Carolina acquired in 2002. Today, these publications comprise High Country Media.

Today, the Company continues to provide information exchange through traditional print media, while simultaneously developing new products and services to meet the needs of readers and advertisers in the digital age. Some of the Company's newest offerings include Marketplace, The Official Interstate Guide, and Mobi Managed Services ("MAGI7").