Dr. Jill Lynn Drury, jldrury (at) gmail (dot) com
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From an introductory presentation on usability engineering
Drury, J. L. Reimagining Situation Awareness and Option Awareness for Human-Machine Teaming. Invited presentation to the Human, AI and Robot Teaming (HART) Technical Group of the Human Factors and Ergonomics Society (HFES) Monthly Member Conversations, 27 February 2024.
Drury, J. L. Challenges of Human-Robot Interaction. Invited presentation/panelist at Devens Robotica Conference, June 2015.
Carlson, M., Desai, M., Drury, J. L., Kwak, H., and Yanco, H. A. Identifying Factors that Influence Trust in Automated Cars and Medical Diagnosis Systems. Invited presentation to the Department of Defense Human Factors Engineering Technical Advisory Group 68, Aberdeen, Maryland, May 2014.
Invited panelist at Cornell Cup computing competition, Orlando, FL, May 2013.
Drury, J. L. Novel Technology Applications for Emergency Management. Invited presentation to Indiana University Indianapolis School of Informatics Colloquium, March 2013.
Drury, J. L. and Klein, G. L. Enabling Decision Spaces and Option Awareness. Presentation to the Military Operations Research Symposium (MORS) 2012, Colorado Springs, CO, June 2012.
MITRE GBSAA project team. Unmanned Aerial Systems (UAS) Ground-Based Sense-and-Avoid (GBSAA) Collaborative Experiment. Invited presentation to Department of Defense Human Factors Engineering Technical Advisory Group Meeting 65, Natick, MA, May 2011.
Drury, J. L. Novel Technology Applications for Emergency Management. Invited presentation to Usability Professional Association-Boston Chapter meeting, January 2011.
Drury, J. L. New Technology Applications for Emergency Management. Invited lecture to Bentley University Computer Information Systems Seminar, Waltham, MA, November 2010.
Drury, J. L. Augmenting Video to Improve Situation Awareness in Unmanned Aircraft Systems. Invited presentation to the Department of Defense Human Factors Engineering Technical Advisory Group Meeting 64, San Jose, CA, October 2010.
Drury, J. L. Robots as Collaborative Systems. Guest Lecture to Human-Computer Interaction class at St. Anselm College, Manchester, NH, October 2009.
Drury, J. L. Situation Awareness for Unmanned Aerial Vehicles. Guest Lecture to Computer Science 124 class at Macalester College, St. Paul, MN, October 2009.
Drury, J. L. Evaluating Tabletop Collaborative Systems. Guest Lecture to Topics in Robotics graduate course, University of Massachusetts Lowell, October 2009.
Micire, M., Drury, J. L., Keyes, B., Yanco, H., and Courtemanche, A. Controlling Robots Through Multi-Touch Technology. Presentation to Usability Professionals' Association Boston Chapter, June 2008.
Drury, J. L. Supervisory Control for Critical Systems Management. Invited presentation at Human-Centered Processes 2008 Conference, Delft, The Netherlands, June 2008.
Drury, J. L. and Scott, S. D. Team Supervisory Control Design Considerations. MIT Supervisory Control course invited guest lecture, March 2008.
Drury, J. L. Improving Situation Awareness for Human-UAV Interaction. Western Washington University Computer Science Department Colloquium, April 2007.
Drury, J. L. Characterizing and Evaluating Awareness in Multi-User Computing Systems. MIT Computer-Supported Cooperative Work course lecture, Cambridge, MA, April 2007.
Drury, J. L. Adapting GOMS for Human-Robot Interaction. MIT Humans and Automations Laboratory Seminar, Cambridge, MA, February 2007.
Drury, J. L., Richer, J., Rackliffe, N., and Goodrich, M. A. Comparing Situation Awareness for Two UAV Human Interface Approaches. Presentation to the CERI Human Factors of UAVs Workshop, Mesa, AZ, May 2006.
Drury, J. L. Taking Control of UAVs: Concepts for the Future. Movie created April 2006 to illustrate user interface concepts.
Riek. L. and Drury, J. L. Situation Awareness Issues and Approaches for Human-Technology Teams. MIT Humans and Technology Symposium, January 2006.
Drury, J. L. Decomposing Situation Awareness for Unmanned Aerial Vehicles. Usability Professional Association Boston Chapter, Woburn, MA, July 2005.
Drury, J. L. Improving Human-UAV Interaction. Human Factors and Ergonomics Society Boston Chapter, Bedford, MA, June 2005.
Bowen, C. D. and Drury, J. L. Human-Computer Interaction Survival Skills for Systems Engineers: How the Air Force's Electronics Systems Center Trains Staff to Incorporate HCI into our Systems Acquisition Work. Given to the Air Force Scientific Advisory Board, April 2004.
Bowen, C. D. and Drury, J. L. Tools and Techniques: Human Computer Interaction Survival Tips for Battle Management/Command and Control Systems Engineers. Second Annual Conference on Battle Management, Washington, D.C., May 2002.
Drury, J. L. Extending Usability Inspection Techniques for Collaborative Systems. Mediamatics Department Seminar at the Technical University of Delft (The Netherlands), October 1999.
COMP5500, Topics: Human-Robot Interaction. Co-instructor with Prof. Holly Yanco. UMass Lowell, Spring 2020.
91.527, Human-Computer Interaction. UMass Lowell Spring 2007, Spring 2008, Spring 2009, Fall 2010, Spring 2012.
91.568, Seminar in Human-Computer Interaction. UMass Lowell Fall 2009, Fall 2011,
91.528, Evaluation of Human-Computer Interaction. UMass Lowell Spring 2002, Spring 2003, Spring 2006, Fall 2008, Spring 2011, Fall 2012.
Human-Robot Collaboration. Tutorial given to the Collaborative Technologies and Systems Conference, May 2010. Co-developed/co-taught with Prof. Holly Yanco. (7 contact hours)
Human-Centered Engineering. Computer-based training course developed with Charles Bowen and Kara Ryan for The MITRE Institute, completed in December 2009.
Using and Adapting Human-Computer Interaction Evaluation Techniques for Human-Robot Interaction. Tutorial given to the Human-Robot Interaction 2009 Conference, March 2009. Co-developed/co-taught with Prof. Holly Yanco. (7 contact hours)
Human-Computer Interaction: Designing Technology for People. The MITRE Institute, October 2004, November 2007, December 2007, March 2009. (14 contact hours)
Introduction to Human-Robot Interaction. Tutorial given to Intelligent User Interface Conference 2006, January 2006. Co-developed with Prof. Holly Yanco and Dr. Jean Scholtz and co-presented with Dr. Scholtz. (7 contact hours)
Acquiring Usable Collaborative Systems. The MITRE Institute, June 2003. (7 contact hours)
HCI Survival Skills for Systems Engineers. The MITRE Institute, October 2001, November 2001, January 2002, March 2002. (14 contact hours)
Even from the earliest days of my career I have been responsible for teaching difficult technical concepts to a variety of people. Working in MITRE's Federally Funded Research and Development Centers has required me to solve technical problems for government sponsors and then explain to them why and how they should implement my recommendations. My customers are usually smart people who do not have all the relevant technical knowledge (hence their need for MITRE's help), so I have continually found myself in the position of educating them while respecting their own areas of expertise.
It's tremendously exciting to create a learning environment in the classroom as a way of mentoring the next generation of professionals. I have taught two kinds of classes: 1- or 2-day courses for practitioners in a corporate or conference setting and graduate-level university courses. Both of these types of courses are concerned primarily with HCI—either for single-user or multi-user systems—and cognitive systems engineering.
In both types of courses I take a hands-on approach. Ideally, I plan for an hour of exercise(s) for every 90 minutes of lecture, with the exercises allowing students—usually working in groups—to experience first-hand what I’ve talked about in the lectures. HCI and cognitive systems engineering courses are well suited to this approach because computer-based interfaces are all around us and many of the techniques or theories about them can be illustrated or even attempted—at least in part—during the course of an hour exercise. If an exercise isn’t reasonable, I encourage discussion via “what if?” types of questions during which I ask students what they would do in various situations.
In the practitioner courses, I tailor each class session to the expectations and needs of the individual attendees. I start each class by using an exercise that has three purposes: get students to interact with each other, and to provide information to me regarding students’ prior relevant experience and expectations. I alter my lectures to provide more advanced information if the students are ready for it or more basic information if they have not been previously exposed to the material I’m presenting. I end the course by going over the information about expectations that I had captured earlier and summarize what I presented that pertains to their desires for the course.
Also for practitioners, I co-developed (with Charles Bowen and Kara Richard) a computer-based training course that was taken by approximately 300 MITRE systems engineering professionals in its first year. This three-hour version of a two-day practitioner course has already been taken by as many students as the instructor-led version achieved in the previous nine years.
The three graduate level courses that I teach form the three core courses of the Graduate Certificate in HCI at the University of Massachusetts Lowell.
The first course is an introductory course that provides the basics of HCI theory (such as the Model-Human Processor and the Gestalt laws of perception) and then provides a survey of the breadth of HCI practice. This course culminates in a design project, where students design an interface in accordance with the principles and theory that they have learned in class.
The second course is a practical, hands-on course wherein students evaluate an existing interface in three different ways. After taking the first two courses, students are prepared to work in an HCI group in an industrial setting.
The third course is a seminar that teaches students how to do research in HCI. Instead of simply reading about others' research, however, my students and I form a research team that tackles a well-scoped research problem that results in a scholarly publication. After taking this course, students are well-positioned to join an HCI research group in academia or industry.
Besides the courses I have already taught, I am qualified to teach courses on managing a user-centered design team, collaborative or groupware systems, measurement of the user experience, intelligent user interfaces, human-robot interaction, usability engineering, field methods, and systems engineering. In all of these areas, I know the research and theory as well as having applied the relevant methodologies in the workplace.
Updated 9 March 2024.