I am a Director in the Personalized Learning & Assessment Lab in the AI Research Labs at Educational Testing Service in Princeton, New Jersey.

My work is motivated by a strong interest to make a social contribution through equitable and widely-accessible educational technology in the literacy space. My interests lie at the intersection of AI, education and measurement, equity in education, learning analytics, and user-centered design.

As a leader in AI in Education, I have directed the NLP teams that invented e-rater®, an automated essay scoring system used in large-scale assessment, Criterion® -- ETS’ online essay evaluation product, and Writing Mentor®-- a Google Docs Add-on for academic writing help. Through our IES grant work, we offer the Language Muse app to support English learner reading and language development skills. In our IES grant writing achievement research, we have released postsecondary writing data on an ETS GitHub site.

I am the Chair of SIG EDU, an ACL Special Interest Group on Building Educational Applications. On a personal note, I have been a mentor in the 101: Fund, a needs-based college scholarship fund for Princeton High School students. I hold a B.A. in Linguistics and Spanish from New York University, and M.A. and Ph.D. degrees in Linguistics from the Graduate Center, City University of New York.


jill.burstein [at] gmail.com

jburstein [at] ets.org