Resources


If you are interested in learning more about High Performance Emergency Medical Services (HPEMS), System Status Management (SSM), Advanced EMS System Design, EMS System Financing and other Best Practices in EMS, we suggest you check out the following resources, associations and industry experts:

American Ambulance Association
Founded in 1979, the AAA's Mission is: "To promote health care policies that ensure excellence in the ambulance services industry and provide research, education and communications programs to enable its members to effectively address the needs of the communities they serve." The American Ambulance Association represents ambulance services across the United States that participate in serving more than 75% of the U.S. population with emergency and nonemergency care and medical transportation services. The AAA was formed in response to the need for improvements in medical transportation and emergency medical services. The Association services as a voice and clearinghouse for ambulance services across the nation. The Association views prehospital care not only as a public service, but also as a essential part of the total public health care system.

EMS Structured for Quality
EMS Structured for Quality: Best Practices in Designing, Managing and Contracting for Emergency Ambulance Service was created by experts in Emergency Medical Services, including providers of high-performance ambulance services and also those involved in contracting for services.

The Coalition of Advanced Emergency Medical Systems (CAEMS)
CAEMS is a professional association of America’s preeminent emergency healthcare providers. 
Member organizations are high-performance systems that employ business practices from both the public and private sectors. By combining private industry innovation with close government oversight, CAEMS affiliates are able to offer unsurpassed service excellence and cost efficiency.  CAEMS, formerly known as the National Association of Public Utility Models, changed its name in 2002 to better reflect its members’ dedication to quality performance and technological advancements. 

Stout Solutions, LLC
Stout Solutions is a company founded by Todd Stout, Jack's son.  Its mission is to provide public safety agencies with the keys needed to unlock improvement potentials from various data sources typically found at these agencies.  Stout Solutions accomplishes this using a combination of industry operational improvement experiences coupled with development of custom software tools (like FirstWatch).

Washko & Associates, LLC
Washko & Associates is a company founded by Jonathan Washko, former partner of Stout Solutions.  Its mission is to provide guidance to EMS agencies on how to leverage Jack's concepts of HPEMS and SSM, using a combination of best practices and updated versions of Jack's philosophies, in order to help agencies improve patient care, employee well-being and financial stability and success. 
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