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Voice User Interface (VUI) Design

VUI Design is the specification of the interaction between a user and a computer system, where the primary interface is audio input and output.  Input can include speech, or touch tone input in the case of a telephone system.  Output is either pre-recorded audio snippets from a human, or computer generated speech using text-to-speech (TTS).  An example VUI design is included below.

The design process also usually includes creation of a VUI Style Guide, which plays a similar role to the definition of a style sheet in web design.  The purpose of this is to have a definition of the style to be followed in the authoring of the interface in order to ensure consistency.  Parts of this include Persona definition.  A sample VUI Style Guide template is also included below.  As part of a design engagement, we work with you to create a Style Guide and design for your application.

Here are some examples of designs.
SelectionFile type iconFile nameDescriptionSizeRevisionTimeUser

Cable company prototype design  620k v. 1 Sep 2, 2009, 2:19 PM Phil Shinn

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  29k v. 1 Jan 18, 2014, 5:17 AM Phil Shinn
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VUI Style Guide Template  539k v. 1 Sep 14, 2009, 12:41 PM Phil Shinn