What We Do

In the beginning, there was Interactive Voice Response (IVR), a term for the automated systems that handle billions of phone calls a year.   But now, it's not just voice anymore, since now we have chat-bots to deal with, smart speakers (Alexa, Google Home), smart cars, smart fridges, etc., and everything's (finally) got a language interface.  This is what we do.

The IVR Design Group LLC (IDG) is a communications technology consultancy that provides consulting, product management,  design and development professional services for the language user interface.

If you want to build a language interface, we can help.  If you're from an end-user company thinking about building something like this, or improving your current technology, send an email to phil at ivrdesigngroup.com.