Frequently Asked Questions

Registration and Payment 
How long does it take for my IronMay registration to be processed?
The full IronMay registration process is two steps: 1) completion of the registration form, and 2) payment of the entry fee.  Once both steps are accomplished, it typically takes 24-48 hours for your data to be uploaded into the IronMay database by a real, actual person.  Once you are entered into the system, your name and/or team name will be shown in the drop-down menus for the appropriate Mileage Log.

I paid the IronMay entry fee (for myself and/or others), but my/their names are not shown in the Mileage Log.
Every IronMay participant must complete the registration form, and 2) pay the entry fee.  If you paid for multiple participants, each of them must complete the registration form before their data can be uploaded into the IronMay database.  Thereafter, it typically takes 24-48 hours for participant names to be shown in the appropriate Mileage Logs.

I would like to pay for several participants or teams at once. How can I do this?
On the payment page, please type in the name of a participant (and the corresponding team name, if appropriate), click "Add to Cart," then repeat this process until you have added all participants to your Shopping Cart.  When you are ready to pay, click "View Cart" and checkout using one of the online payment options.

I would like to participate on a team. Do we need to register and pay all at once?
Team registration and payment all at once is preferred, but not necessary. Every team member can register and pay individually at a time convenient for him/her.  If the latter is the case, please make sure that all team members know the Competition Division they are supposed to sign up for and the name of the team (with correct spelling) they will be participating on.

What payment options are available?
The online payment options that can be used are credit/debit card or PayPal.  If, however, you would like to make arrangements for another method of payment, such as cash or check, 
you can contact us via email to discuss this.


Competition Divisions
What are the Champion Divisions all about?
Competition and challenge are core elements of IronMay; these are encouraged across all divisions.  With that said, we have attempted to provide divisions that allow participants to compete against one another in a fun and fair manner.  The NEW Champion divisions (individual and team) are intended to reward and further challenge those individuals and teams who log considerably more miles than others in their respective divisions.  Any individual or team who qualifies for the Championship division will automatically be awarded a Champion t-shirt and be moved from their registered division into a Championship division.  Then, the best of the IronMay best will have an opportunity to compete for a new prize!  Game on!

Can I participate in multiple competition divisions?
No.  Some participants have asked to participate as an individual and also on a team.  A goal of IronMay is to offer all participants fair and equitable competition in each division.  Our experience has been that some individuals who participated in multiple competition divisions "ran the board," garnering awards in multiple categories.  Obviously, this worked against our goal of fun and fair competition.  For this reason, we require that participants choose only one competition division to compete in.

Is it possible to switch competition divisions once IronMay has started?
Yes, however, we strongly discourage this due to the data shuffling hassle that it creates.  Instead, please choose your competition division wisely BEFORE you register.  Please read the Rules and Info page to learn more about each competition division.  Please contact us via email to arrange for a division switch, if necessary.  


Exercise Modes
Can I use other exercise modes in place of swimming, cycling, or running/walking?
No.  While the core mission of IronMay is to encourage physical activity, it is a triathlon-focused event.  Consequently, swimming, cycling, or running/walking are the only accepted modes of exercise at this point in time.

Is it possible to ride a stationary bike instead of cycling outdoors?
Yes.  If the stationary bike does not provide a mileage output, please use the time conversion provided in the answer to the question below.  Once converted, please enter your bike miles in the appropriate Mileage Log.

I don't know how far I swam, rode, or run/walked?  How do I log my miles?
Most lap pools are typically 25 yards or meters in length.  Swimming one lap (down and back) equals 50 yards or meters.  To make it easy for our IronMay participants, we consider 80 laps (down and back) = 2.4 miles.  Using this as a reference point, a handy calculation to convert pool laps to miles is as follows:
  • Your swim laps (# of times down and back) x 0.03 = Swim miles for the session
If you are unsure how far you biked, we suggest one of two options.  The first option is to try and map out the bike mileage using Map My Ride.  The second option is to convert bike time into bike miles using the following conversion (based on an average speed of 15 miles/hour): 
  • Your bike time (in minutes) x 0.25 = Bike miles for the session
If you are unsure how far you walked/ran, we suggest one of two options.  The first option is to map out the run/walk mileage using Map My Run.  The second option is to walk/run your laps on a track.  On a track, 4 laps = 1 mile.  Using this as a reference point, a handy calculation to convert track laps to miles is as follows: 
  • Your walk/run laps on the track x 0.25 = Run/walk miles for the session
I would like to ride a tandem bike with another person.  How do I count those miles?
Currently, we are only aware of a few instances where participants have utilized a tandem bike to log IronMay bike miles.  Riding a tandem bike potentially lowers the exercise intensity for cycling.  Since we cannot control exercise intensity across modes (stationary bike vs. outdoor cycling), there's already a wide range in the exercise intensity participants use to complete bike miles.  Therefore, we allow each participant to count ALL of their tandem bike miles toward their IronMay bike total.  If this becomes a problem at any point, we may revisit this issue.  However, given that IronMay is about getting people active, we feel the current policy is actually a good thing.

Is it possible to walk instead of run?
Yes.  Absolutely.  Perfect.  Go for it.


Mileage Logs and Leaderboards 
My name is not shown in the Mileage Log.
Every IronMay participant must 1) complete the registration form, and 2) pay the entry fee.  Once you have completed both steps, it typically takes 24-48 hours for participant names to be shown in the appropriate Mileage Logs because a real, living human being (gasp!) must process your data.  If it has been over 24-48 hours, make sure that you are looking at the appropriate mileage log for the Competition Division you registered for.  If you still cannot find your name,  please contact us via email and we'll look into the issue to determine the problem and fix it accordingly. 

Why didn't the miles I entered in the mileage log show up on the leaderboard?
Sometimes, it can take several minutes for the leaderboards to update following mileage entries.  Common mileage entry errors include:
  • Entering an incorrect participant or team name
  • Including an unnecessary decimal/placing a decimal in the wrong spot (1.06 vs. 10.6)
  • Not clicking the "submit" button to enter your miles
Mistakes are common, so mileage entries are checked almost daily in an attempt to fix basic entry errors. Thereafter, the leaderboards are manually updated to reflect the most accurate mileage data.  If your miles have not shown up after 24-48 hours, please contact us and we'll look into the issue to determine the problem and fix it accordingly.

How can I determine the mileage breakdown for each member on my team?
Currently, the leaderboards do not allow IronMay participants to "drill down" into team mileage totals to determine individual mileage contributions.  If you would like this data, please contact us and we'll be happy to send it to you via email.

I signed up for IronMay and completed miles, but did not log my miles on the website during the event.  Do the unlogged miles count?  
No.  The website is the only means used to track mileage and determine finishers and award winners.  By agreeing to the event disclaimer during registration, you agree to use the website to track your miles during May to earn your shirt.  If you choose not to use the website, then, essentially, you choose not to participate.  If you know that you will not have website access at any point in the event, but wish to log miles an alternative way, please contact us via email.

I signed up for IronMay late, can I count miles that I completed during May, but before I registered and paid for the event?
No.  Miles should only be counted once you have registered and paid for IronMay.  We encourage you to complete the registration and payment processes prior to May 1st, so that you can use the entire month for the IronMay Challenge.


Awards and Shirts 
Which IronMay participants receive shirts?
There are two types of shirts offered: Finisher shirts and Champion shirts.  All IronMay individuals and teams that complete an ironman-distance triathlon (2.4 mile swim, 112 mile bike, 26.2 miles run/walk) and have logged these miles on the website before the end of May, will receive a cotton-blend IronMay finisher shirt (all members of finishing teams receive a shirt, even if some members do not log miles).  If you happen to be an individual or team that receives an award, such as Fastest Finish or Most Ironmans, then you will receive a tech-fabric Champion shirt instead of the standard Finisher shirt.   

I signed up for IronMay and completed over total 140.6 miles of biking and running, but did not swim.  Do I still get a shirt?
No.  The purpose of IronMay is to complete at least 2.4 miles of swimming, 112 miles of cycling, and 26.2 miles of running/walking.  Excessive mileage in one of these areas cannot count toward deficits in other areas.  

I signed up for IronMay and completed an ironman, but did not log my miles on the website.  Do I still get a shirt?
No.  The website is the only means used to track mileage and determine finishers and award winners.  By agreeing to the event disclaimer during registration, you agree to use the website to track your miles to earn your shirt.  If you choose not to use the website, then, essentially, you choose not to participate.  If you know that you will not have website access at any point in the event, but wish to log miles an alternative way, please contact us via email and arrangements may be made.

Who is eligible for awards at the awards ceremony?
All individual and team finishers are eligible for awards at the ceremony.  All Mini Challenge finishers are eligible for corresponding prize raffles, but must attend the awards ceremony to win these prizes.  All IronMay participants who attend the awards ceremony are also eligible for general raffle prizes.  


Mini Challenges 
Do I need to be an IronMay finisher to qualify for a Mini Challenge award?
No.  All Mini Challenge finishers are eligible for corresponding prize raffles, but must attend the awards ceremony to win these prizes.  

Can Mini Challenges be completed collectively as a team?
Generally, no.  With the exception of the IronWeek Mini Challenge, the rest of the Mini Challenges are intended to be completed individually.  However, you can use your team as a support mechanism to accomplish the Mini Challenges individually.  

If I complete the same Mini Challenge multiple times, does that enter my name into the corresponding prize raffle multiple times?
No.  IronMay participants can only qualify for each Mini Challenge prize raffle once, regardless of how many times they complete a specific Mini Challenge.

If I complete a specific Mini Challenge, does that qualify me for all mini challenge prize raffles?
No.  Each Mini Challenge has a corresponding prize raffle.  If you accomplish the Mini Challenge, then your name will be entered once into the corresponding prize raffle.

How do I communicate that I have finished a mini challenge?
All IronMay participants who finish Mini Challenges are encouraged to complete the online notification form before the event is finished.  We will keep track of all Mini Challenge finishers from there for the raffles.