"The essential difficulty with complexity is not in its resolution, for complexity is not irresolvable. Complexity is irresolvable only when accompanied by disorder. Hence, the road toward resolving complexity does not lie with approaches focused upon problem solving. The road lies with approaches that can, first and foremost, transform the disorder into some order. This implies the imposition of structure. Ergo: the need for problem structuring methods."

PhD (2004) Lancaster University (Management School), Behaviour in Organisations. Thesis: Dogmatism and Bounded Rationality: A Systemic Epistemology for System Theory

MSc (1995) London School of Economics (University of London), Operational Research. Thesis: The Proposal and Evaluation of Options for a Child Support Agency High Level Efficiency Indicator

BBA (1988) University of Missouri, USA