Self Help

Searchable FAQs, knowledgebases, screencasts, video tutorials, etc.

Columbia University Libraries. "Frequently Asked Questions." Columbia University Libraries. Web.

Columbia University Libraries. "Library Essentials." Columbia University Libraries. Web.

Lippincott Library, University of Pennsylvania. "Business FAQ." Penn Libraries. Web.

"Online Tutorials." Library Success: A Best Practices Wiki. 29 September 2009. Web.

University of Kentucky Libraries. YouTube. 2009. Web.
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