Digital Reference


Francoeur, Stephen. Digital Reference Options. Presentation for WebJunction, 30 September 2009.

Most Notable Trends
  • Widgets boost use of digital reference services
  • SMS/text messaging services launching left and right
  • Q&A services
  • Video still not taking off
  • Twitter-based services may not fly, as Facebook/MySpace reference services never really did either
  • Tools that integrate services (email, IM, SMS all via Library H3lp)
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Stephen Francoeur,
Nov 20, 2009, 11:25 AM
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