Special Issue on Knowledge Management

  • Editorial by Narges Neshat p. 3
  • Information management & knowledge management (a comparative approach) by Mohammad Hassanzadeh p.7

ABSTRACT: Information Management (IM) and Management (KM) are two concepts overlapping each other conceptually and functionally. Often, it is difficult to recognize their similarities and difference. While societies are moving toward knowledge based development, it is necessary to clarify the definitions of these terms. The firs stage is to discuss the two concepts from a terminological perspective. This will help writers, readers, researchers, and experts have correct understanding of the concepts. In this article, the two concepts are discussed separately, a chronicle of their evolution is provided, and their similarities and differences are delineated

  • Librarians and knowledge management: literature review by Maryam Sarrafzadeh p.23

ABSTRACT: The role for library and information professionals in Knowledge Management has been discussed in the literature from the late 1990s. Information management skills connect LIS professionals to knowledge management. This article reviews this literature and focuses on benefits of knowledge management for librarianship; the skills needed for LIS professionals to successfully engage in knowledge management and obstacles facing LIS professionals to involve knowledge management.

  • Library and information science, knowledge management, curriculum by Afsaneh Hazeri p.37

ABSTRACT: Knowledge Management has a multidisciplinary nature. This feature has ensured its influence on a wide range of fields of professional endeavour. The broad interdisciplinary nature of the subject; as well the appearance of multiple perspectives toward it; with the presence of a rang of strategies within various KM environments have brought multiple approaches for designing and conducting KM educational programs and militated against any broad consensus on it. These diversities have also created a competitive atmosphere for KM graduates which in turn intensify the necessity of more properly designed educational programs. The following article reflects present situation of KM programs within LIS schools and looks at both capabilities and requirements of LIS professionals in this new arena.

  • Knowledge management and human resources in organization, why and how? by F. Kohan p.49

ABSTRACT: The objective of the present article is to delineate the manner of human resources management in the organizations. For this purpose, after reviewing different concepts of knowledge management in the literature, the author discuss the benefits of applying knowledge management in organizations.

  • Libraries and the efforts to be alive: is the knowledge management a good alternative? by F. Bagheri & Maryam Sarrafzadeh p.61

ABSTRACT: During last three decades, the library and information science discipline has experienced massive discontinued changes arising from technological, social , and economic developments. Knowledge management emerging from similar changes has influenced the library and information profession. The LIS literature has welcomed the challenges and opportunities knowledge management presents. It seems that the practice of knowledge management has much to offer to the management of libraries and for advancement of the LIS profession. This paper is reviewing the literature which discusses the practice of knowledge management and concentrates on some knowledge management initiatives that libraries have ignored so far, including holistic view to the organization, the importance of human resources, and capturing tacit knowledge, knowledge sharing, and so on.

  • The capability of enterprise information portals in knowledge management by Alireza Hejazi & Mitra Dilmaghani p.79

ABSTRACT: The significant role of enterprise information portals in different fields of information and communication technology including knowledge management, has made it a necessity to address the issues in a scientific and academic way. The role of this kind of portals made us establish a theoretical framework for current and future trends in knowledge management based on common concepts. This article has provided a clear view of enterprise information portals in knowledge. The perspective presented in this article is more theoretical rather than technical.

  • ICT effect on organizational knowledge management by Faiborz Doroudi p.91

ABSTRACT: Organizations need to organize their existing knowledge in order to achieve the defined goals. The knowledge existing in an organization is the most valuable asset of that organization. In an advanced organization, the organizational culture is essential in order to achieve the common goals. Establishing knowledge bases helps collect this valuable resource very much. The effect of organizational culture on the function of employees makes them manipulate communicational and communal activities with arrangement and success. Information and Communication Technology (ICT), by different tools, can influence on exchange of the side knowledge of the employees among themselves, Investment on ICT is one of most essential requirements in order to have the organizational knowledge. Through providing the educational facilities for employees, IT can be influential in keeping their unclear knowledge using suitable skills in a comprehensive way.

  • The concept of information need by Akram Eini p.109

ABSTRACT: The concept of information need has always been a challenging one in information science. According to Dervin and Nillan, no one could find a clear definition for this concept. The present paper is trying to reflect the scholars' suggestions for the relevant concepts and theories.

  • Closing the cognitive gaps: how people process information by Chun Wei Choo, translated by Hamid Keshavarz p.127

ABSTRACT: One of the most important and complex issues in information literature is to know how people seek and process information. In this paper, Information seeking is defined as a social behavior that occurs in the middle of a three-stage cycle: information need, information seeking and information use. The author believes that considering the social context, in which people experience information processing, can help design better information systems. Social and cultural contacts and cognitive styles as well as emotional responses influence the information processing and using. At the end, a human info-seeking process consisting of three stages is proposed.

  • A study on information needs and seeking behavior of the Persian Gulf University faculty members by Marzieh Yazdi Zanganeh p. 137

ABSTRACT: This paper investigates the information needs and information seeking behavior of faculty members of Persian Gulf University in Bushehr. A questionnaire with 29 questions was distributed among the faculty members of the university. The results show that obtaining the information necessary for research and teaching are the main motivations for information seeking. They seek information both through formal and informal channels. The most important formal sources are books and foreign journals. Having contact with other national and foreign specialists and attending national conferences are two important informal sources. The major means used for seeking bibliographical information are library card and consultation with colleagues. The most important factors of the lack of and access to information are the lack of required sources, unawareness of available resources and time constraint. Both printed and electronic sources are requires by faculty members.

  • Academic librarians as information consulters by S. Rahaee, M. Shokri p. 157

ABSTRACT: Information consulting is essential to the success, lasting impact, and viability of academic libraries. Traditional liaison programs, while helpful, are too passive and lack impact. Topics such as the driving forces behind the need for information consulting the implications of implementing a consulting program, and the elements of successful consulting are explored.

  • Identifying important characteristics in website designing for a national library, to propose a national library website model by Farideh Osareh & Ali Moradmand p. 169

ABSTRACT: In this article , the websites of 58 national libraries were studied to identify the important characteristics in website designing , using content analysis method. The data gathering tool was World Wide Web. All the studied websites were downloaded in a specific time (in one month) in PC. The characteristics of 58 websites were entered in a database in excel spread sheet. The studied contained 245 characteristics. The 245 characteristics were sorted based on the number of occurrences in descending order. The top 66 characteristic were selected. The 66 selected characteristics were divided in 8 subject sets, including collection set, index, services, about us, publications, contact us, users guide and content sets. 66 characteristics were organized in a check list. All 58 websites were compared with the check list. The countries having website with more occurred characteristic were identified. This study also found that, US National Library website with 80%, England National Library website with 74% , websites of Malaysia and Denmark with 72% confirmed the check list. The website of I.R. of Iran National Library confirmed the check list with 51% Finally; a proposed model was designed for National Libraries, and I.R. of Iran National Library website was compared to find out its strengths and weaknesses.