Working to Improve User Experience 

ILONA POSNER

contact ilona@acm.org


User Experience & Usability Consultant with more than 25 years of experience in the area of Human Computer Interaction, working on design and evaluation of web sites, software, hardware, mobile applications and business strategies. An experienced educator teaching both university and professional development courses. Ilona holds a Masters Degree in Computer Science from the University of Toronto. 

Services include:  

  • Consulting - Usability Expert Reviews, Usability Evaluations, Usability Testing, User Experience Consultations, User Experience Evaluations, User Centered Design, Usability Consultations during Product Design & Development, Requirements Gathering, Stakeholders' Analyses, Strategy Planning & Analysis, Product Development & Marketing Planning & Evaluation
  • Training - Corporate Professional Development & Training in Usability, Teaching University Courses in Usability & User Centered Design, Intensive Courses on Prototyping & Usability Testing for Professional Design, Development, Marketing, Management, & QA Teams



Presentation Transit Usability - Removing the Barriersat www.ttrcc.org Tranforming Transportation: Economies & Communities Summit in Detroit, MI, Apr 2011

Video Interview OneDegreeCanada, Feb 2009 WATCH  INTERVIEW >>

Podcast Interview with Karel Vredenburg, IBM User Experience Design,
Dec 2007 LISTEN TO PODCAST >>

EXPERIENCE

TRAINING & TEACHING

BUSINESS STRATEGY & RESEARCH
Apple Canada, Centre for Global eHealth Innovation at University Health Network, National Research Council of Canada, Digital 4Sight, H & R Block, University of Toronto's Dynamic Graphics Project

WEB
Pitney Bowes, AXA Insurance, Kellogg’s, OMERS, Ontario Power Generation, Octopz, Yahoo!, Visa, OACCAC, HomeStars, Sympatico, Engineering.com, iProphesy, Zinc Roe, TV Ontario, Ontario Science Centre, Excite Canada, i3mobile, Efficient Networks, Coors Light, Dove, Microsoft, EQAO, SOM, AOL, RBC, CareFirst, WhoPlusYou

SOFTWARE
Autodesk, AMD, Bell Web Solutions, Autodesk, Octopz.com, OACCAC, EQAO, Clinicare, Think Dynamics (currently IBM), Bell Canada, Expresto Software, Access For All (OCADU)

HARDWARE
Bell Canada, Los Angels County Metropolitan Transportation Authority, KIP Systems, HalfKeyboard, Canadian Film Centre’s Media Lab

MOBILE
Bell Mobility, Sympatico, Peacepoint Entertainment, Metronome, Bump! Mobile, Secret Location, i3mobile

FINANCIAL
Scotiabank, Deutsche Bank, TD Canada Trust, RBC, H&R Block, Pitney Bowes, Canadian Tire, Buckley’s Insurance

HEALTHCARE
Shoppers Drug Mart, OACCAC, CCAC, UHN Centre for Global eHealth Innovation, Canada Health Infoway, Clinicare, CareFirst

AGENCIES & WHITE LABELS
Digital Cement, YuCentrik, iLeo, Cossette Interactive, 58Ninety, BonaSource, Bruce Mau Design, HFI Human Factors International, Personix, Bell Web Solutions, Live Wire, Peacepoint Entertainment, Secret Location