Working to Improve User Experience
ILONA POSNER contact ilona@acm.org
User Experience & Usability Consultant with more than 25 years of experience in the area of Human Computer Interaction, working on design and evaluation of web sites, software, hardware, mobile applications and business strategies. An experienced educator teaching both university and professional development courses. Ilona holds a Masters Degree in Computer Science from the University of Toronto. Services include:
- Consulting - Usability Expert Reviews, Usability Evaluations, Usability Testing, User Experience Consultations, User Experience Evaluations, User Centered Design, Usability Consultations during Product Design & Development, Requirements Gathering, Stakeholders' Analyses, Strategy Planning & Analysis, Product Development & Marketing Planning & Evaluation
- Training - Corporate Professional Development & Training in Usability, Teaching University Courses in Usability & User Centered Design, Intensive Courses on Prototyping & Usability Testing for Professional Design, Development, Marketing, Management, & QA Teams
Presentation Transit Usability - Removing the Barriers, at www.ttrcc.org Tranforming Transportation: Economies & Communities Summit in Detroit, MI, Apr 2011 Video Interview OneDegreeCanada, Feb 2009 WATCH INTERVIEW >> Podcast Interview with Karel Vredenburg, IBM User Experience Design,
Dec 2007 LISTEN TO PODCAST >> | EXPERIENCE
TRAINING & TEACHING - Corporate Training Courses in User
Centered Design, Usability and Prototyping to companies such as Scotiabank, Deutsche Bank, Shoppers Drugmart, Intelliware Development, PeopleSoft, Los
Angeles County Metropolitan Transportation Authority, DOC's Documentary Film Makers, Ontario Science Centre, & MaRS Startups, and for companies such as Human Factors International and International Institute for Learning
- Faculty at the Canadian Film Centre’s New Media Lab's Interactive Art and Entertainment Programme, since 2000
- Sessional Lecturer at University of Toronto’s Department of Computer Science, since 2004
- Faculty at OCAD University's Executive Masters of Design in Advertising, Since 2009
BUSINESS STRATEGY & RESEARCH
Pitney
Bowes, AXA Insurance, Kellogg’s, OMERS, Ontario Power Generation, Octopz,
Yahoo!, Visa, OACCAC, HomeStars, Sympatico, Engineering.com, iProphesy, Zinc
Roe, TV Ontario, Ontario Science Centre, Excite Canada, i3mobile, Efficient
Networks, Coors Light, Dove, Microsoft, EQAO, SOM, AOL, RBC, CareFirst,
WhoPlusYou
SOFTWARE
Autodesk, AMD, Bell Web
Solutions, Autodesk, Octopz.com, OACCAC, EQAO, Clinicare, Think Dynamics
(currently IBM), Bell Canada, Expresto Software, Access For All (OCADU)
HARDWARE
Bell Canada, Los Angels
County Metropolitan Transportation Authority, KIP Systems, HalfKeyboard,
Canadian Film Centre’s Media Lab
MOBILEBell Mobility, Sympatico, Peacepoint Entertainment, Metronome,
Bump! Mobile, Secret Location, i3mobile
Scotiabank, Deutsche Bank, TD Canada Trust, RBC, H&R
Block, Pitney Bowes, Canadian Tire, Buckley’s Insurance
Shoppers
Drug Mart, OACCAC, CCAC, UHN Centre for Global eHealth Innovation, Canada
Health Infoway, Clinicare, CareFirst
AGENCIES & WHITE LABELSDigital Cement, YuCentrik, iLeo, Cossette Interactive,
58Ninety, BonaSource, Bruce Mau Design, HFI Human Factors International,
Personix, Bell Web Solutions, Live Wire, Peacepoint Entertainment, Secret Location
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