Handling Security, Usability, User Experience and Reliability in User-Centered Development Processes

IFIP WG 13.2 & WG 13.5 International workshop

at INTERACT 2019

The 17th IFIP TC.13 International Conference on Human-Computer Interaction

2 – 6 September, 2019

Paphos, Cyprus


Human-Computer Interaction (HCI) research has been focusing on properties such as usability, accessibility, inclusive design, user experience. As new security risks are emerging with the continuous increase of Internet interconnections and the development of the Internet of Things, more recently security, trust and resilience have also become important for the development of interactive systems. Since users have been identified as one of the major security weaknesses in today’s technologies, HCI becomes a fundamental pillar for designing more secure (but still usable) systems. However, interactive system properties might overlap and sometimes create conflicts in user-centered development processes. For example, security could reduce system usability by placing a burden on users when they have to deal with passwords. The HCI research has provided several tools and techniques that can support designers in making decisions, but there are no “cookbooks”. This workshop promotes sharing of experiences in managing and resolving conflicts of multiple interactive system properties within the context of a user-centered design process. We are concerned by theories, methods and approaches for dealing with interactive system properties, managing potential conflicts and trade-offs. This workshop is organized by the IFIP WG 13.2 on Methodology for User-Centered System Design and the IFIP WG 13.5 on Human Error, Resilience, Reliability and Safety in System Development. It is a follow up of the successful workshop organized at INTERACT 2017 in Mumbai (http://ifip-tc13.org/wg-13-213-5-workshop-interact17-mumbai/)

Target audience and expected outcomes

This workshop is open to everyone who is interested in multiple user interface properties while designing and building interactive systems. We expect a high participation of IFIP working group 13.2 and 13.5 members. We invite participants to present position papers describing real-life case studies that illustrate the trade-offs between two or more properties of interactive systems. Any property related to user interface design is welcome, but two or more properties should be addressed in the same contribution. We are also interested in methods, theories and tools for managing multiple user interface properties. Position papers will be published in adjunct conference proceedings of INTERACT 2019. During the workshop we also expect to discuss how to disseminate individual contributions to the community in the form of a special issue in an HCI journal.

Workshop organization

This workshop is a full-day one organized around presentation of position papers and working activities in small groups. From the set of contributions, a subset of selected case studies will be invited to be presented at the beginning of the workshop and will be used to support the discussion that follows.

The morning session will be dedicated to welcoming participants and presenting case studies. Participants will be invited to comment the case studies and to report similar experiences.

The afternoon sessions will be devoted to interactive sessions, where participants will be invited to work in small groups on and propose solutions to the problems of the case studies presented in the morning.

Solutions proposed by the participants will be compiled and compared. Based on the lessons learned, participants will be invited to draft an agenda of future work that can be accomplished.

Submission Instructions

In order to attend the workshop, participants are invited to submit short papers (up to 6-10 pages long) reporting original academic or industrial research relevant to the workshop's theme.

Submissions should be formatted in Springer LNCS format.

They have to be in PDF format and no longer than 10 pages, with an abstract of up to 150 words.

Submissions are not anonymous and should include all author names, affiliations, and contact information.

All submissions will be reviewed by an international program committee.

Papers are submitted through the EasyChair website.

Upon acceptance, at least one author of each accepted position paper must attend the workshop.

Important Dates

Deadline for submission: May 16th, 2019 [Previously: April 26th, 2019]

Acceptance notification: June 15th, 2019 [Delayed]

Camera ready: August 24th, 2019 [Delayed]

Second-round submissions: June 27th, 2019

Workshop date: September 3rd, 2019

Workshop room: ZEUS


Carmelo Ardito, University of Bari Aldo Moro, Italy (carmelo.ardito[at]uniba.it)

Regina Bernhaupt, Eindhoven University of Technology, The Netherlands (r.bernhaupt[at]tue.nl)

Philippe Palanque - Université Toulouse III – Paul Sabatier, France (palanque[at]irit.fr )

Stefan Sauer, Paderborn University, Germany (sauer[at]uni-paderborn.de)


The workshop will be hosted in the frame of the 17th IFIP TC.13 International Conference on Human-Computer Interaction, 2–6 September 2019, Paphos, Cyprus. Look at the main conference web site for further information (https://interact2019.org/).