Links to Make You Successful

Videos and guides showing you how to use HUD Homestore

Click the links below to see short videos on the topics listed. These videos may take some time to load (depending on your Internet speed).


· Resetting a Password and Forgot your Password

· If You Forgot Your User Name

Good Neighbor Next Door

· Finding Good Neighbor Next Door Homes


· Registering a Principal Broker

· Registering a Selling Agent or Associate Broker

· Adding Multiple Licenses

· Updating Your RE License Expiration Date

· Updating a License that's Expired on HUD Homestore

· Inactivating a License on HUD Homestore


· Entering a Bid for a Property

· Broker Login and Checking Bids

· Modifying and Withdrawing Bids

Here are two guides (as PDFs) that you can print or view on-screen:

· Registering as a Bidder
· Submitting a Bid

· How to find Contacts on Hudhomestore

We encourage anyone who is considering the purchase of a HUD property to be well-informed. Please visit these links provided by HUD before you purchase a home:

FHA Resource Center

By telephone:1-800-CALLFHA (1-800-225-5342) Available Monday-Friday 8:00AM – 8:00 PM (Eastern Time)By e-mail:
For questions about NAID applications call 800-225-5342 

For technical questions about using website call 866-777-2034
What if I forgot my password or user name: send an email to

Important Forms:

Submit the "Request For Extension of Closing Date" (Extension Request form) and all the required supporting documents to HUD's Closing Agent prior to the expiration of the sales contract.

Important Title Tools: