How do I reach the Help Desk for login or registration problems, or other problems using HUDHomestore.com?
Do the contractors selling and maintaining the homes for HUD have toll-free phone numbers?
Who can buy a property on HUDHomestore.com?
How do I search for a property?
When I click a state on the map, I don’t get as many homes. Why?
Why do I have to register and create a login?
What are the listing periods?
Where do I go if I have questions about a property?
What are the HUD Special Programs?
How can I find out if I'm eligible for one of the special programs?
Who are the contacts for the HUD property for sale?
How do I search for a property in my area?Can I buy a home for investment purposes?
What would make me not eligible to buy a property?
Can I bid on homes myself?
Can I buy a property with someone else?
How can I get more information about a property I want to buy?
Do I have to register to make an offer?
What if I forget my password or user name?
How do I update my personal (profile) information?
Do I need an agent to make an offer?
My computer won't display a PDF document. What can I do?
3 Bidding TipsIt's just after midnight Central Time. Why can't I put in a bid?
What does the red "Sale Pending" graphic mean?
What happened to my bid?
Is there something that explains the changes to HUD Home Sales?
How do I register on the site?
How do I obtain a NAID?
How long is a NAID certification valid?
Where do I go if I need help with NAIDs?
How do I reach the Help Desk for login or registration problems, or other problems using HUDHomestore.com?
Why do I have to register as a bidder?
How do I become a HUD-registered broker?
If I am licensed in more than one state, can I make offers for people in each state?
What if I forget my password or user name?
I remember my exact user name and password. Why can't I log in?
How do I get my broker listing corrected on HUDHomestore.com?
Why can't I see my name with the Find a Broker search when I've registered as a Bidder on the listing site?
I am a broker and have obtained several NAIDs that I use with different branchoffices. I can register the NAID for one office, but when I go to register a NAID for a second office I get a message that says that my license is already associated with a NAID.
I am a Selling Agent and have entered my broker's NAID and my personal Real Estate license number, but I am getting a message that I can't register because my broker isn't registered. Why?
How do I update my personal (profile) information?
How do I update my RE license information?
On which screen can I submit an offer?
Do I need to log in to submit an offer?
How do I submit an offer?
I can't submit an offer because my Real Estate license is inactive on HUD Homestore. What do I do now?
What do I do if my buyer doesn't have an SSN or EIN or a US address?
How do I keep track of offers I make for clients?
How do I know if an offer has been accepted?
What do I do if an offer has been accepted?
What do I do if an offer has been counteroffered?
What is the Bid Amount?
What is a Bid Open Date?
When are bids opened?
What do those IE, IN, and UI financing options mean?
Can I cancel an offer after it has been submitted?
Can I modify an offer after it has been submitted?