HostGator vs GoDaddy Review 2018: Which is the Best Web Hosting Company?

HostGator and GoDaddy are two hulking titans when it comes to shared web hosting. Moreover, they are both quite popular and similar in their features and what they provide, as well as being affordable. However, a clear winner must be presented between the two, in this review, we’ll compare both hosting companies and attempt to discover the best.

Main Features Comparison

In this section, we compare the main features of each website hosting company. These are the most important features that speak volumes about what a web host offers.

1.     Price and Plan Types

Both HostGator and GoDaddy offer monthly payments in different forms. For their basic entry level plans, HostGator starts at $3.95/month while GoDaddy at $4.99/month. From this outlook, HostGator seems more affordable. Moreover with coupons available you can get better deals.

For the plan types, both HostGator and GoDaddy offer monthly and yearly plans accepting both PayPal and Credit card payments.

2.     Unlimited Bandwidth

Dedicated hosting for the clients who require fast speed and unlimited bandwidth on their website is a critical factor. Speed is crucial in keeping visitors to your site, while bandwidth is the rate of data transfer as people navigate through your website. Both HostGator and GoDaddy have unlimited bandwidth in their plans to guarantee unrestricted access with no limits or traffic overbearing your website.

3.     Unlimited Disk Space

Disk space is where all your media, the files, videos, images and emails that make up your website are stored. Having a host that guarantees unlimited disk space will enable you to upload media however you like without worrying about your server space. All HostGator plans provide unlimited disk space for their subscribers. GoDaddy’s entry-level basic plan only offers 100 GB disk space, but as the tier increases, you get unlimited storage space.

HostGator is ideal for starters as they’ll still get unlimited disk space even with the Hatchling plan.

4.     Domain Names

Every website has its own unique domain name and both HostGator and GoDaddy starter basic packages offer a single domain name, while the plans above that offer multiple domain names.

Moreover, you get a free domain name when you subscribe to the annual plans for both HostGator and GoDaddy.

5.     Backups and File Recovery

Backups and database recovery is crucial for any website in case of server failures, malware attacks or hackers. Both HostGator and GoDaddy offer self-managed backups and restorations via their user-friendly CPanel. However, HostGator will charge you to automatically restore a backup.

6.     Customer Support

Veteran site owners understand that hosting companies are as good as their customer support. A great and efficient team of customer support is convenient for web hosting, and both HostGator and GoDaddy are renowned for their 24/7/365 customer support. Whenever you have issues with your website or server, the support team must rectify it quickly to prevent instances of downtime which will cost you dearly.

Customer support available can be contacted upon via different ways; you can create a ticket and get assistance through Email, make a phone call and speak to a representative or use the live chat feature.

7.     User Interface

Both HostGator and GoDaddy shared hosting accounts under have a CPanel. CPanel is the most popular web hosting control panel in the world. It’s necessary to have a user-friendly control panel such as the CPanel, it is efficient and quite easy to use, offering extensive support to beginner users and adept advanced developers alike especially for people who are new to this and who do not know how to install web scripts like WordPress, Joomla etc.

Both have top-notch security features within their CPanel that keep your files safe from hackers and viruses. Moreover, the billing section on either is easy to navigate. In general, both user interfaces are very easy to use even for newbies, showing how they both focus on customer satisfaction through friendly user interfaces.

8.     Money Back Guarantee

Both HostGator and GoDaddy offer a 45-day money back guarantee on all their plans. However, with GoDaddy, you are limited to requesting a refund within the first 48 hours to have it refunded within 45 days, beyond 48 hours the refund will consist of credits used in-store, and thus you won’t get the full amount.

HostGator refunds you the full amount regardless, as long as you request a refund within the 45 days grace period.

Technical Features

9.     FTP Access

FTP is short for file transfer protocol. This protocol allows you to easily transfer files and convert them to and from your website. Both hosting companies have a free desktop based FTP software to enable this.

10. WordPress Installer

The leading CMS (content management system), WordPress powers over 18% of the entire internet and having this feature available from your web hosting company can be a great bonus. Both HostGator and GoDaddy provide this feature in an easy 1-click installation, there is no need for technical know-how and once your WordPress site is created, you can instantly use it.

11. ‘.htaccess’ File

The ‘.htaccess’ file is merely a simple text file but very powerful in web server configuration. The file is used to configure specific website directories and files and both GoDaddy and HostGator provide .htaccess file creation and editing.

Email Features

In today’s digital world, Email is essential and necessary. It is therefore critical for your website to receive and send emails, as a mean of keeping in touch with your customers, answer their questions and also manage marketing campaigns.

12. Email Accounts

Setting up email addresses like info@, hello@, contact@ and so on, is unlimited with HostGator on all their plans while GoDaddy provides 100 email accounts on their basic plan.

Performance Feature

Both GoDaddy and HostGator are most recommended due to their performances. Each providing 99.9% uptime guarantee. However, the response time for each is different with HostGator having the fastest response over GoDaddy.

A dedicated web hosting service, should not let you experience any downtime. Your website visitors will easily locate your site compared to sites that experience downtimes. Moreover, if you have an e-commerce business, you run the risk of losing out on customers and potential revenue without a dedicated web hosting service.

According to these parameters, HostGator appears to be the top candidate, having portrayed exemplary results over each test carried.


GoDaddy and HostGator are quite similar and you can’t despair with either. However, there has to be a winner by default and HostGator seemingly has more to offer in its Hatchling plan relative to GoDaddy’s starter basic plan and moreover, other features aforementioned like disk space. Therein is where we draw the line and proceed to place HostGator at the top.