Online Counseling

Keren Chansky Suberri, Ph.D., ABPP

Board Certified Couple and Family Psychologist

Over the many years of my practice, I have observed that, sadly, those individuals and families who have the greatest need for my services are often those who have the most difficulty making their way to a "brick and mortar" office for counseling sessions.

The reality is that if you are a parent of a child with special healthcare needs, you face even greater challenges than others in scheduling and getting to a therapist's office for the help you know that you will benefit from. Whether you have already taken off multiple days from work in order to bring your child to their needed medical or treatment appointments or you have a demanding job with an inflexible work schedule, an unyielding employer, or your job involves overnight travel, or you live in a remote area with few local resources, coming into the office for an appointment is one more challenge that you would prefer to do without. I completely understand!

To this end, using internet-based video technology, I provide online counseling and consultation for individuals, parents and families who are struggling with a chronic illness, disorder, disability, impairment or special health care need that they or their child or other family member has.

Individuals and families affected by health challenges such as those common to a child's Developmental Disability or Special Health Care Needs or an adult's Multiple Sclerosis, Postural Orthostatic Tachycardia Syndrome ("POTS"), Huntington's Disease, Crohn's and Ulcerative Colitis, Lupus, Diabetes, Traumatic Brain Injury (TBI), Epilepsy, Stroke, Cancer, or Chronic Pain  may also have difficulty accessing traditional "brick and mortar" counseling services. 

I provide HIPAA compliant, live, internet-based video counseling and consultation to those located in the following states:

Colorado           Delaware           Florida           Hawaii  
         Illinois       Michigan       Pennsylvania       New Jersey 
Rhode  Island       Virginia       Washington State       


If You Have Health Insurance or an Employee Assistance Program (EAP):

Step 1: Contact Customer Service of your Health Insurance Company and ask if you have a Telehealth Benefit for Behavioral Health Services. Please note that Telehealth is a rapidly expanding field. Employers are adding on telehealth benefits for their employees on an ongoing basis. You will need to specify: Telehealth for Behavioral Health Services when you speak with Customer Services.

Step 2: If you do have this benefit, ask which Telehealth programs your plan will allow you to utilize (e.g., Amwell, Livehealthonline, AnthemBlueCross, BlueCrossOnline, MDLive, Teladoc, DoctorOnDemand. ) Some insurance companies restrict subscribers to one or two Telehealth programs. Others have no restrictions.

Step 3: Navigate to the Telehealth program's website and open an account. 

Step 4: Select the state where you are currently located.

Step 5: Click on the list of providers in that program, in your state. Review the profiles and choose your provider. 

Currently, Dr. Suberri is an :"in-network" provider in many telehealth behavioral health programs and the list is constantly expanding. 

If you don't have health insurance, or choose not to use it, you can still utilize telehealth services on a fee-for-service basis with most telehealth companies by opening up an account at their website.

For further information, please contact Keren Chansky Suberri, Ph.D., ABPP at: