Achievements

Wm Morrisons Supermarkets - Senior Project Manager
  • Lead project manager - Prophet Pr3 ERP implementation
  • Mentored/advised a junior PM - let him run & be the face of the project
  • Created generic project plans, RAID log
HSBC - Scheduling & Governance Manager
  • Decide on migration strategy for infrastructure - schedule into packaged migrations - agree with business service owners
  • Risk analysis of migrations - ensure live services are protected at all times
  • Detailed handover of migrations to project managers
  • Own and maintain the generic migration project plans, processes & templates
  • Mentor new project managers
  • Workstream lead - iSeries migrations
HSBC - Technical Project Manager
  • Several lift and shift migrations of infrastructure from one data centre hall into another - strategic restack
  • Several lift and shift migrations of infrastructure within the same data centre - tactical restack
  • Several physical to virtual server migrations - roleswap
  • Several swapping of production and service continuity servers - P2V migration
  • Mentoring new project managers in the process
Lloyds Banking Group - IT Project Manager
  • Managed BAU/Keeping The Show On The Road budget, processes & requirements - £1.6million budget
    • Annual mortgage statement production
    • General Insurance removal of Home Emergency Cover provision
    • Product Sales Quality review - clarify written customer communications - reduce litigation possibilities
    • Mortgage advisor laptop rollout
    • Communications WAN link decommissioning
    • DR testing
Brammer - Infrastructure Project Manager
  • Migration of K8 ERP solution from a hosted service into Brammer data centres - production and service continuity
    • New hardware - servers, switches etc - negotiated costs, procurement, delivery & installation - negotiated £100K cost reduction
  • Migration of 25 Buck & Hickman offices onto the Brammer WAN
  • Service Delivery service improvement plan
Lloyds Banking Group - (Lead) Project Manager
  • Project managed the LP&I activities of a two phased programme as part of the integration of HBOS and Lloyds TSB covering Point of Sale, Mainframe and Data Warehouse MI applications.
    • Phase I - the actual integration activities - part of one of the biggest migrations ever undertaken - £1.5 million budget
    • Phase II - a defender programme designed to reduce Phase I risk - £750K budget
    • Lead Project Manager on Phase II also - coordinating efforts of 6 other project managers as well as a data migration
Barnsley Metropolitan Borough Council - Project Manager
  • Project managed the implementation of two software projects providing support and management services to the Telehealth Independent Living At Home Department.
    • Upgrade of CACI OfficeBase Upgrade – V25 to V31 - new hardware (moved to virtual infrastructure model) - £200K budget.
    • Implementation of Jontek Answerlink 3G System to replace an old Saturn system. New hardware and software - £300K budget.
    • Test manager on both systems - led to product improvement
    • Created Business Continuity documentation templates
Bradford District Care Trust - Project Manager/Business Analyst
  • Project managed the quarterly and year end council reporting RAP/CAR/SAS reporting requirements - BAU budget to avoid £2+million financial penalty
  • Documented and implemented ITIL aligned Incident, Change and Release Management processes
  • Documented clinical and system related processes within the patient pathway
  • Developed a business continuity implementation strategy to support the RiO clinical records application
Intentia/Lawson Software - IT Manager/IT Project Manager
 

IT Manager

  • Documented and implemented ITIL aligned Incident, Change and Release Management processes
  • Managed a transition phase after a major restructure in IT in Europe
  • Moved to a centralised service delivery of infrastructure and service desk support services
  • Established third party agreements and contracts to provide repair and maintenance to IT infrastructure
  • Created,  published and managed ITIL aligned Service Level Agreements and Operational Level Agreements for offices in Europe
  • Created, published and managed IT policies and procedures for offices in Europe
  • Created and managed KPIs for IT Service Delivery in Europe
  • Managed 3rd party vendor/supplier conttracts - reviewed value for money, performance and cost reduction
  • Reviewed, renegotiated and managed global mobile phone contracts
  • Created global mobile device user policies & guidelines - reduced mobile phone costs globally by changing user behaviour 
  • FAST Corporate Member - Silver Level

Project Manager

  • Replacement of DHCP/DNS/File & print servers in 15 offices across Europe
  • European Active Directory/Domain migration - merged two domains post migration
  • Negotiated & delivered new mobile phone contracts for UK, Sweden & Denmark - annual cost savings estimated at 450K USD
  • Negotiated & delivered new mobile phone contracts for France, Spain & Australia - annual cost savings estimated at 100K USD
  • Server data centre centralisation - migration of servers from offices in Belgium, Switzerland & UK - annual savings of 150K USD
  • Roll-out of 200+ Blackberrys to the sales team across Europe - new contracts, procurement & handover
  • Merger of offices in the UK - reviewed on-going leasing & maintenance agreements, managed contracts - enabled closure of two offices

Intentia - Senior Technical Consultant
  • Consistently achieved revenue targets – high performance award in 2001
  • Successfully trained, coached and mentored three graduates in RPG programming to become effective members of the consulting team
  • Successful implementation of several complex modifications
  • Project managed a dissatisfied customer’s technical issues – turned project from litigation to upgrade