Achievements

    Lloyds Banking Group - (Lead) Project Manager
    • Project managed the LP&I activities of a two phased programme as part of the integration of HBOS and Lloyds TSB covering Point of Sale, Mainframe and Data Warehouse MI applications.
      • Phase I - the actual integration activities - part of one of the biggest migrations ever undertaken - £1.5 million budget
      • Phase II - a defender programme designed to reduce Phase I risk - £750K budget
      • Lead Project Manager on Phase II also - coordinating efforts of 6 other project managers as well as a data migration
    Barnsley Metropolitan Borough Council - Project Manager
    • Project managed the implementation of two software projects providing support and management services to the Telehealth Independent Living At Home Department.
      • Upgrade of CACI OfficeBase Upgrade – V25 to V31 - new hardware (moved to virtual infrastructure model) - £200K budget.
      • Implementation of Jontek Answerlink 3G System to replace an old Saturn system. New hardware and software - £300K budget.
      • Test manager on both systems - led to product improvement
      • Created Business Continuity documentation templates
    Bradford District Care Trust - Project Manager/Business Analyst
    • Project managed the quarterly and year end council reporting RAP/CAR/SAS reporting requirements - BAU budget to avoid £2+million financial penalty
    • Documented and implemented ITIL aligned Incident, Change and Release Management processes
    • Documented clinical and system related processes within the patient pathway

    • Developed a business continuity implementation strategy to support the RiO clinical records application

    Intentia/Lawson Software - IT Manager/IT Project Manager
     

    IT Manager

    • Documented and implemented ITIL aligned Incident, Change and Release Management processes
    • Managed a transition phase after a major restructure in IT in Europe
    • Moved to a centralised service delivery of infrastructure and service desk support services
    • Established third party agreements and contracts to provide repair and maintenance to IT infrastructure
    • Created,  published and managed ITIL aligned Service Level Agreements and Operational Level Agreements for offices in Europe
    • Created, published and managed IT policies and procedures for offices in Europe
    • Created and managed KPIs for IT Service Delivery in Europe
    • Managed 3rd party vendor/supplier conttracts - reviewed value for money, performance and cost reduction
    • Reviewed, renegotiated and managed global mobile phone contracts
    • Created global mobile device user policies & guidelines - reduced mobile phone costs globally by changing user behaviour 
    • FAST Corporate Member - Silver Level

    Project Manager

     

  • Replacement of DHCP/DNS/File/Print servers in 15 offices across Europe

  • European Active Directory/Domain migration from two domains to one common domain after the merger

  • Negotiated new mobile phone contracts for UK, Sweden and Denmark – annual cost savings estimated at 450K USD

  • Negoatiations of new mobile phone contracts for France, Spain & Australia  – annual cost savings estimated at 100K USD

  • Server data centre centralisation - migration of servers from offices in Belgium, Switzerland and UK – savings of $150 K USD annually

  • Roll-out of 200+ Blackberrys to the Sales Force across 15 countries in Europe - new contracts, procurement & handover

  • Merger of offices in the UK - reviewed on-going leasing & maintenance agreements - managed contracts - enabled closure of two offices

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    Intentia - Senior Technical Consultant
    • Consistently achieved revenue targets – high performance award in 2001
    • Successfully trained, coached and mentored three graduates in RPG programming to become effective members of the consulting team
    • Successful implementation of several complex modifications
    • Project managed a dissatisfied customer’s technical issues – turned project from litigation to upgrade