Limited Warranties

HANLEY'S MOBILE AUTO SERVICE CENTER

 

SERVICES

 

Include, but are not limited to computerized engine diagnostics, electrical diagnostics, drivability concerns, air conditioning, induction services, brakes, tune-ups, cv axles, fuel pumps, oil changes, cooling system repairs, suspension, window motors, minor engine repair, lock outs, etc. The complete list of services can be found at our web site WWW.HANLEYSMOBILE.COM

 

PRICES

 

To ensure you of consistent prices for estimates and repairs, Hanley's Mobile uses the industry standard Mitchel Labor Guide (Flat Rate System). These times may not coincide with actual time spent repairing your vehicle. If there is no specified Mitchel Flat Rate, Hanley's Mobile will charge an hourly charge based upon the time required. For certain specified services, such as quoted packages, Hanley's Mobile charges a fixed dollar amount.

 

LIMITED WARRANTIES

 

Unless covered elsewhere on this page, the automotive services and parts on this work order are warranted for 12 months or 12,000 miles, whichever comes first. Battery Protection Service is warranted for the specified life of the battery. If the parts are covered by another written warranty of longer duration not stated on this page the longer warranty, excluding labor, will apply. If you brought your own new parts, we will warranty our craftsmanship for 3 months or 4000 miles and no warranty for used parts. Any used parts will be installed at your own risk.

 

LIMITED WARRANTY FOR BRAKE SERVICE

 

The brake pads or shoes will be free from all defects in workmanship and material and will be replaced if they should wear out under normal non-commercial passenger car use for 12 months or 12,000 miles. The installation of replacement pads or shoes will be done at no charge for labor during the period set forth on the front of this form. This warranty does not cover the cost of additional brake parts, such as rotors or calipers or the labor to restore the brake system to a safe and proper operation. If such costs are required and are not authorized by you, we will furnish you a replacement set of uninstalled non-warranted brake pads or shoes.

 

GENERAL PROVISIONS, LIMITATIONS AND EXCLUSIONS APPLICABLE TO ALL ABOVE WARRANTIES

 

This warranty covers only the original purchaser and cannot be transferred. To obtain warranty service, notify Hanley's Mobile within the applicable time period. If there is a defect in workmanship or material during the applicable time period, we will repair or replace, at our option, the part or service without charge. Warranty service is available by appointment during normal business hours (8:00am to 6:00pm). We will not honor or pay for warranty service performed at any other facility or store.

 

RETURN POLICY


Due to our many suppliers having different return policies, we can only do returns on parts according to their policies. Some have restocking fees and do not take returns on electrical parts, special orders or discontinued items. We will repair or replace a defective/failed part according to our warranty


DISCLAIMERS AND ADDITIONAL EXCLUSIONS

 

This warranty does not apply to service performed, or parts installed on vehicles used commercially, for racing or for off-road purposes. This warranty will be void if the parts are modified, altered, abused, unreasonably used, or damaged by accident, negligence or misuse. This warranty excludes transportation expense of a defective part, compensation for inconvenience or loss of use while the service, product or part is being replaced, the cost of a rental car, reimbursement for time off work, loss of income, towing charges, telephone calls, property damage, loss of revenue, legal fees and cost, or other consequential or incidental damage. This warranty does not include a refund. No employee of Hanley's Mobile is authorized to extend or enlarge these Limited Warranties. LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE RETAIL PRICE OF THE SERVICE, PRODUCT OR PART AT THE TIME OF PURCHASE, AND HANLEY'S MOBILE AND THE MANUFACTURER SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES. THE LIMITED WARRANTY ABOVE IS THE ONLY EXPRESS WARRANTY MADE BY HANLEY'S MOBILE WITH REGARD TO SUCH SERVICE, PRODUCT OR PART. THE DURATION OF ANY WARRANTY IMPLIED BY LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER REMEDIES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. A buyer of this product has the right to have this product serviced or repaired during the warranty period. The warranty period will be extended for the number of whole days that the product has been out of the buyers hand for warranty repairs. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. The warranty period will also be extended if the warranty repair has not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer notifies Hanley's Mobile of the failure of the repairs within 30 days after they were completed. If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under other laws.

 

 

 

 

 

 

“PROMPT AND PRECISE FOR A REASONABLE PRICE”

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