Who we are

Glasgow City Council has developed Glasgow’s Helping Heroes following a review of the support the Council provides to service personnel, veterans, their families and carers.

The council along with key armed forces support services including SSAFA - The Armed Forces Charity to identify the need to improve the service delivery experience of service personnel, veterans and their families living in Glasgow.

The main objectives are to:

  • Provide a one point of contact ‘’Gateway Model’’ which will improve local access to a range of services including financial, housing and employability advice and capacity for service personnel, veterans, their families and carers.
  • Embed the model into the local provision, giving confidence and sustainability over the longer term.
  • Raise awareness and understanding of issues affecting service personnel, veterans, their families and carers across mainstream financial, housing and employability services in Glasgow.
  • Improve the overall health, well being and social inclusion of service personnel, veterans, their families and carers living in Glasgow.
  • Identify and address gaps in provision for service personnel, veterans, their families and carers.
  • Lobby and campaign for changes in policy and practice where required.