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1999 - 2000 Vodafone

Permanent employment by Vodafone Hungary
Location: Budapest, Hungary
Position: NOC Engineer
Duration: December, 1999 - November, 2000

Tasks:
  • Manage the group of actual shift
  • First line alarm handling, fault investigation
  • Recognize, evaluate, troubleshoot and forward failures
  • Coordinate and perform planned work
  • Know about DX200 platform commands
  • Prepare reports, statistics as defined or ordered by the manager of NOC
  • Progress monitoring of clearance actions, updating of faults database
  • Administrate all activities in the corresponding databases
  • Performing SMC technician tasks when technician group is not full
  • Monitor the telecommunications network providing 24/7 services