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2007 Nokia

Client: Nokia Bulgaria (Vivatel O&M)
Location: Sofia, Bulgaria
Position: OSS Administrator
Duration: February, 2007 - October, 2007

Tasks:
  • Provide System Administration & Technical support for the Nokia OSS4 platform.
  • Support HW and SW management of OSS4
  • Maintenance of application systems and databases
  • Perform regular system back ups for archiving system & user data
  • Collection of 2G/3G Network performance statistics and data
  • Provide out of hours on call support on a rota basis
  • Provide over the phone or on site support to NetAct users
  • User security management
  • O&M Network Configuration
  • Provide support for integrating OSS4 into customer Higher Order NMS.
  • Provide Impact analysis of all WOs/Change Requests/Planned Works related to OSS4 configuration and performance
  • Provide support for integration of 2G/3G Network Elements into NetAct
  • Provide hands on training to customer engineers on all aspects of the OSS/NetAct, tools and troubleshooting skills
  • Provide on the job training for NOC Personnel