Netiquette: Effective Business Emails (Unit 5)

If you are using the textbook: English for Office Applications and Information Processes by MacMillan,  use this video in unit 15: Dynamic Presentations. 
If you want to know how to use these materials go to our blog
by  Maria Zabala Peña and Beatriz Papaseit Fernández 
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  3031k v. 1 22 Jan 2012, 11:20 María Zabala Peña