• Service, clean, or supply restrooms.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Gather and empty trash.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Requisition supplies or equipment needed for cleaning and maintenance duties.
  • Dust furniture, walls, machines, or equipment.
  • Strip, seal, finish, and polish floors.
  • Clean and polish furniture and fixtures.
  • Steam clean or shampoo carpets.
  • Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.

  • Basic Skills

  • Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics Using mathematics to solve problems.
  • Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Science Using scientific rules and methods to solve problems.
  • Speaking Talking to others to convey information effectively.
  • Writing Communicating effectively in writing as appropriate for the needs of the audience.

  • Social Skills

  • Coordination Adjusting actions in relation to others' actions.
  • Instructing Teaching others how to do something.
  • Negotiation Bringing others together and trying to reconcile differences.
  • Persuasion Persuading others to change their minds or behavior.
  • Service Orientation Actively looking for ways to help people.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

  • Complex Problem Solving Skills

  • Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Technical Skills

  • Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Equipment Selection Determining the kind of tools and equipment needed to do a job.
  • Installation Installing equipment, machines, wiring, or programs to meet specifications.
  • Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Operation and Control Controlling operations of equipment or systems.
  • Operations Analysis Analyzing needs and product requirements to create a design.
  • Programming Writing computer programs for various purposes.
  • Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Repairing Repairing machines or systems using the needed tools.
  • Technology Design Generating or adapting equipment and technology to serve user needs.
  • Troubleshooting Determining causes of operating errors and deciding what to do about it.

  • Systems Skills

  • Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Knowledge

    Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.