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(Smith 1995)

Title:   A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study.
DOI or Website Link:  
Publication:  Acad Med. 1995;70:729–32.
Authors:   Smith RC, Lyles JS, Mettler JA, et al.
Date:   1995
Affiliation(s):  
Citation: 
Smith RC, Lyles JS, Mettler JA, et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study. Acad Med. 1995;70:729–32.View ArticlePubMedGoogle Scholar
Smith R, Lyles J, Mettler J: A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad Med. 1995, 70: 729-732. 10.1097/00001888-199508000-00019.Google Scholar
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Abstract:   


Quotes: (Any pithy quotes)


Topic Area: (In which field / sector / perspective was this study conducted?)


Definition(How was empathy defined?)


Benefits(Were any benefits of empathy mentioned?)


Criticisms  (Were any criticisms, negative effects or risks of empathy mentioned?)


Methods(What were the methods used to train empathy?)
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Target Group:  (Who participated in this study / training?)


Measurements(About the assessment: How was the change in empathy measured before/after the intervention/method?) 


Result: (What was the result?)


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References:

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