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(Pink 2004)

Pink, D. H. 2004. The ability to imagine yourself in someone else’s position and to intuit what that person is feeling

Empathy is neither a deviation from intelligence nor the single route to it. Sometimes we need detachment; many other times we need attunement. And the people who will thrive will be those that can toggle between the two. As we've seen again and again, the Conceptual Age requires androgynous minds" -Daniel Pink

*The ability to imagine yourself in someone else's position and to intuit what that person is feeling.

*The ability to stand in others' shoes, to see with their eyes, and to feel with their hearts.

*It isn't sympathy (feeling bad for someone else).

*It is feeling with someone else, sensing what it would be like to be that person.

*Allows us to see the other side of an argument, comfort someone in distress, and bite our lip instead of muttering something snide.

*Mostly non-verbal (facial expressions, bodily cues, etc.)

*A universal language that connects us beyond country or culture.

* A right-brain skill

"To empathize you need some degree of attachment in order to recognize that you are interacting with a person, not an object, but a person with feelings, and whose feelings affect your own".