Are You Listening?
Creating a Listening Organization
“You can make more friends in two
months by becoming really interested in other people
than you can in two years by
trying to get other people interested in you.”
Format: 1 hour keynote - 1 day training session
Listening is a critical skill for leaders hoping to build teams; for individuals wishing to bond with other members of their organizations; for managers hoping to make an impact on their colleagues' performance and for organizations who aspire to excellent customer service.
Contrary to popular opinion, listening is not an automatic response to an individual who is sending a verbal message. The ability to receive the message and understand all that the speaker intends to communicate takes active participation on the part of the listener.
This seminar will explore the importance of active listening, examine why human beings are not effective listeners, give the participants the opportunity to take inventory of their listening skill and provide practical advice on how to adjust personal organizational behaviors to become more involved in the listening process.
Creating a listening
organization is essential for today's workplace. Everyone should be
trained in this necessary skill. It is a wonderful compliment to Team Building,
Leadership Training, and Communication.