RM - Hotel Revenue Manager Role

Revenue Management is a discipline usually managed by Director of Sales working with Reservations Manager, Finance Manager & General Manager in strategic planning and overall business goals relating to the Revenue achievement:

> To ensure that all target market segments are developed for the long-term benefit of the hotel’s business

To monitor in statistical format, the pick-up patterns, lead times and business trends

To work with the team to promote internal sales and the up selling of all facilities

To ensure that the Daily Selling Strategy is completed and checked before the morning meeting

To work with the Group Revenue Manager in order to ensure that maximum benefit is obtained from all Electronic Distribution Systems

To ensure that all Electronic Distribution Systems are up to date always to maximize distribution and accommodation yield.

To ensure that close out and free-sale charts are up to date to gain maximum effect

> To carry out regular cross training between the Revenue Coordinators to ensure that everyone within the department can deal with all clients calls efficiently

Ensure all daily, weekly and monthly revenue management reports are up to date and are completed in accordance with standardized company procedures

Carry out ongoing refresher reservations training for all front office, and revenue staff on a regular basis, which is based around the effective implementation of the room’s management strategy

Ensure that regular departmental meetings are planned, take place, and are minuted to ensure follow through

Carry out regular team building events for the team to build on their individual strengths and ultimately on the team's strengths as a whole

As part of the Business planning process, draw up a training plan for the department and implement along with scheduled team building activities for both the Revenue and House Departments

Prepare the annual room statistics and assist in other sections on the Business Plan production

> To host weekly Revenue Strategy Meetings in order to communicate strategy and develop corrective action for dip date

> To be fully involved in the production of the business mix reports for the weekly rooms meeting, the monthly business meeting and the annual budgeting meetings

Carry out regular Departmental meetings with your team to discuss and resolve any issues that may arise

To participate fully in any training identified as beneficial to you and your role