Employee Performance Management

Course Duration: 2 Days

For inquiries and customization request, please email me at edebreo@yahoo.com or call me at (63918)9399294

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  • Managers, supervisors or team leaders are responsible not only for seeing to it that everyday tasks are done. Most of all, they are expected to deliver tangible positive results through people. Only two types of results should be acceptable, the one that meets targets or the one that exceeds it. Given this fact, they need to have an efficient set of tools and develop skills for seeing to it that people under their leadership perform according to expectations or the purpose of leading them is defeated.

    Performance Management is defined as The systematic process by which an organization involves its employees as individuals and members of the group, in improving organizational effectiveness in the accomplishment of the organization's mission and goals. The Performance Management framework is a process composed of five major components. These includes:
    Planning work and setting expectations and standards;
    Continually monitoring performance; Developing the employee's capacity to perform; Periodically Rating performance and Rewarding good performance.

    Course Objectives
    At the end of the session, the participants are expected to be able to:

    • Define Performance Management;
    • Learn the importance of managing performance in contributing to the achievement of organizational goals;
    • Understand the components of Performance Management and how each relates to their managerial or supervisory tasks;
    • Identify their roles in managing employee performance; and
    • Go through the steps towards successful employee performance management.

    Course Outline

    Opening Activities
    Overview of Performance Management
    Introduction of the Performance Management Concept
    Breaking traditional assumptions about performance
    The Roles of Organizational Leaders as Performance Managers
    Break

    Module 1: Planning Performance
    Aligning Individual and Departmental Objectives with Organizational Objectives
    Clarifying Performance Standards
    Seeking Understanding, Acceptance and Commitment
    Importance of Co. Policy in supporting and enforcing performance standards

    Module 2: Performance Monitoring
    Measuring Performance based on standard
    Setting up a Performance Monitoring System
    Identifying Performance Gaps
    Setting up a performance feedback system

    Module 3: Developing the Employees Capacity to Perform
    Various Activities Involved in Addressing Performance Gaps
    Training as an important tool for improving performance
    Leaders’ role in ensuring success of training
    Coaching as an effective tool for improving performance
    Understanding the Coaching Mindset
    Establishing an environment that is ideal for coaching
    Constructive Feed backing

    Module 4: Appraising Performance
    Performance Appraisal – Doing it right
    Guidelines for conducting performance appraisal interviews
    Setting Developmental Action plan to address performance gaps

    Module 5: Rewarding and Recognizing Good Performance
    Impact of Rewards and Recognition
    Establishing a rewards and recognition program
    Individual Vs. Team-based reward
    Various Tactics for recognizing good performance

    Forward Agenda
    Closing Activity