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Track20: Methods, Tools and Human Factors in IS/IT Development and Management

Track Chairs

Kunal Mohan, Université de Lausanne, Switzerland,
Saïd Assar, Telecom Ecole de Management, France,
Chintan Amrit, University of Twente, The Netherlands,
Nils Urbach, EBS Universität für Wirtschaft und Recht, Germany,
Christine Legner, Université de Lausanne, Switzerland,
Maya Daneva, University of Twente, The Netherlands,
Jolita Ralyté, University of Geneva, Switzerland,
Daniela Damian, University of Victoria, Canada,


Information technology and information systems (IT/IS) development and management is a complex phenomenon. IT/IS is typically developed and managed by deploying individuals or groups from various cultures, educational / professional backgrounds, and organizations who work together using various methods (or methodologies/ frameworks) and tools to ensure that the final product will meet the expectations of all stakeholders. In order to better understand the intricate problems that can arise in such a complex and dynamic work environment, this track adopts a multi-dimensional approach focusing on both user-centric, as well as, method-centric aspects:

Human factors in IS/IT Development and Management: understanding the large variety of human factors that need to be considered during IS/IT Development and Management. Issues such as (and not limited to) lack of proper communication and coordination among team members, employee motivation, cultural differences etc. This topic also deals with human issues related to IS/IT development in specific project and organizational environments, for example, customer collaboration is important in an Agile development context, while developer coordination and communication is critical in a globally distributed software development environment

Methods and Tools in IS/IT Development and Management: understanding and explaining the design, adoption, and success of methods (or methodologies/ frameworks) and tools from areas such as (and not limited to) project management, software engineering, method engineering, architecture management, service management, and IS/IT governance. The goal is to foster research by providing deeper insights into factors that affect their successful design, dissemination, and application.

Researchers and practitioners interested in submitting papers to this track are encouraged to explore IT/IS development and management issues related to the above mentioned themes – for example, from a design, behavioral, and technical perspective. Papers may consider different units of analysis: individual, group, or organizational level.

Topics of interest

Topics of interest include, but are not limited to:

  •  Socio-technical approach
  •  Coordination, communication, collaboration, and awareness issues in IS/IT development and management
  •  Organizational and governmental issues in IS/IT development and management
  •  Project management methods and tools
  •  Communities of interest, communities of practice, knowledge sharing and organizational learning in IS/IT development and management
  •  Issues particular to global IS/IT development and management (e.g. outsourcing)
  •  Issues related to Open source development
  •  Design, configuration and customization of IT/IS management and development methods and tools
  •  Empirical studies in method design and engineering: experiences, case studies and usage-oriented evaluations
  •  Issues related to computer-based support to IS/IT methods
  •  Method and tool acceptance and adoption
  •  Strategies to improve IS/IT methods acceptance
  •  Leadership, power, and politics in IS/IT development and management
  •  Software and tools that support effective IS/IT development and management (e.g., project management information systems, software development tools, etc.)

Associate Editors

Benjamin Müller, University of Mannheim, Germany
Stefan Smolnik, EBS Business School, Germany
Rahul Thakurta, Xavier Institute of Management, India
Jahangir Karimi, University of Colorado Denver, USA
Frank Teuteberg, University of Osnabrück, Germany
Abhijit Dutt, Penn State Beaver, USA
Maximilian Röglinger, University of Augsburg, Germany
Ali Sunyaev, University of Cologne, Germany
Pär Ågerfalk, Uppsala University, Sweden
Rébecca Deneckère, University Paris 1 - Sorbonne, France
Manfred Jeusfeld, Tilburg University, Netherlands
Agnès Front, IMAG, France
Isabelle Mirbel, Université Nice Sophia-Antipolis, France
João Alvaro Carvalho, Universidade do Minho, Portugal
César González-Pérez, Spanish National Research Council,Spain
Philippe Kruchten, University of British Columbia
Venugopal Balijepally, Prairie View A&M University
Darja Smite, Blekinge Institute of Technology
Klaas Sikkel, University of Twente
Gitte Tjornehoj, Aalborg University
Mehmet Aydin, Isik University
Yvonne Dittrich, IT University of Copenhagen
Nils Brede Moe, SINTEF ICT, Norway
Alexander Maedche, University of Mannheim, Germany
Vishal Midha, University of Texas - Pan American, USA
Stephanie missonier, Université de Lausanne, Switzerland
Thomas Widjaja, Technical University of Darmstadt, Germany
Chen-Hui Wang, University of Hsuan Chuang, Taiwan
Matthijs den Besten, Groupe Sup de Co Montpellier, France
Sudhaman Parthasarathy, Thiagarajar College of Engineering, India
Stijn Hoppenbrouwers, University of Twente, The Netherlands
Erwin Folmer, TNO, Netherlands
Nelly Condori, Fernandez Politecnical  University of Valenacia, Spain
Maria Iacob, University of Twente, Netherlands
Bella Mutschler, University of Applied Sciences Ravensburg-Weingarten
Jan Recker, Queensland University of Technology, Australia