FAQ

If we find areas that need to be updated or changed, who can we contact?

Send your updates and changes to Christine Peterson.

Can two people with different library card numbers use the same device?

Yes, you can.

Can I put my e-book on more than one device?

If the two devices are the same or similar, then the answer is probably yes.

For example, if you download an e-book to a Kindle, then you could also read it on your Kindle app or another Kindle, but you probably would not be able to read it on a Nook.

If you download e-books from a free site and use a common file format like pdf or epub, you could download your e-book to multiple devices. The Kindle file format can only be read on Kindle devices and apps.

Can you tell me which e-reader I should buy?

Although we cannot tell you which e-reader to buy, we can help you determine which e-readers might fit your lifestyle. The most popular e-readers are:
Having said that, if you already have an iPad or other tablet, you can download and install an e-reader app from your device's app store without purchasing an additional device.

You can start with a list of things to consider before you purchase an e-reader. Also look at our comparison of the most popular e-readers. There is a more complete comparison of e-book readers at Wikipedia that provides  detailed information.

Do I need to download special software to check out or read e-books?

If you want to read your e-books on your computer or device, you may need to install software that is specific to your device:

Can you check out the e-book for me and put it on my device? Is there a computer at the library I can use to do this?

Library staff members can help you check out an e-book, but due to policy, most cannot do it for you. Check with your library to see if provide this service. If not, we can work with you, provide you with guides, cheat sheets and videos that will also be helpful.

Yes, the library has computers you can use to download e-books to your device. Depending on the library, you may need to make an appointment to use one. Contact your local librarian to see how this works at your library.

Do I have to come into the library to check out an e-book?

If you want to check out an e-book from your library, you'll only need your barcode number. If you do not yet have one, you will have to go to your local library to sign up.

If you already have a barcode number, you will not need to come into the library to check out e-books; everything can be done remotely, e.g., from a computer or other device that can connect to the Internet.

Can I listen to e-audiobooks on my e-reader?

Not on e-readers, but you can on tablets, including the Kindle Fire and the Nook Tablet. There may be text-to-speech functionality on your e-reader which might make it possible to have the e-book read to you, but it would be read with a robotic voice.

Are all books in the library catalog available as e-books?

No. Each publisher decides which books they want to provide in an e-book format. Not all publishers provide e-books and, of those that do, not all books sold by a publisher are available in e-book formats.

How long can I keep an e-book I checkout from a library?

That will depend on the library. If you are downloading an e-book from your library's OverDrive collection, you will see a checkout period provided during your checkout process. Some libraries provide a choice, e.g., 7 days, 14 days; others will tell you what it is. Checkout periods vary by publisher, title, and library.

If you download from other e-book websites, you should check their policies. If you purchase or download from a "free e-books" site, it may be yours forever. 

How many e-books can I check out from the library?

That will depend on the library and the type of library card you have. Check with your local librarian.

Amazon Kindle E-books and Public Libraries

Amazon works with public libraries in a unique way. For details, Amazon has provided information on how to find public library books for Kindle, how to check out a public library e-book for Kindle, and provides a Frequently Asked Questions (FAQ) section. 

What is an .acsm file and what do I do with it?

Files with an ".acsm" extension are associated with Adobe Digital Editions. It means "Adobe Content Server Message" and controls the digital rights management (DRM) of the file being downloaded.

In the case of e-books, when you download an e-book from OverDrive, you are sent an .acsm file. When you double-click it or open it into Adobe Digital Editions, the file recognizes your rights to the e-book and downloads it to your computer. 

Why did my children buy me an e-reader?

Because they love you.

They know you love to read and hope that, with an e-reader, it will be easier for you. You'll be able to increase the size of the text, get e-books from your public library, and easily carry hundreds with you wherever you go.

Yes, there is learning curve. They hope it will not be a difficult one and that it will be worth it for you in the end.

Where are the presentations from the August 17, 2012 E-books for Everyone conference held in Houston, Texas?

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