Duyen Mary Nguyen, Ph.D.
Carnegie Mellon University
2614 Newell-Simon Hall
Pittsburgh, PA, 15213
Email: tdnguyen [at] cs [dot] cmu [dot] edu
Research Areas: Computer-mediated Communication, Interpersonal & Intercultural Communication, Social transparency, Anonymity in Online Transactions
PhD Advisor: Susan Fussell
Ph.D in Communication, Cornell University
My research explores how communication technologies may help improve collaboration, and social interaction between remote and multicultural partners. At Cornell, I investigated language use and communication processes such as the development of mutual understanding, involvement, and emotions, in intercultural, computer-supported teamwork.
Now at CMU, I examine how different levels and types of social transparency (social information available around an online interaction) affect team collaboration, relationships, and individual behaviors. This research is part of a large project funded by NSF about a new structure for the Internet called XiA (Expressive Internet Infrastructure). My team at the HCII is interested in problems related to privacy, anonymity, and the use of social information from users of online applications and services.
A NEW CHAPTER: Starting Oct, I will join Facebook, Inc. as a Quantitative User Experience Researcher. This is a new chapter of my life, both in my career as a social scientist, and in my life moving from the East coast to the West. I am excited about the challenging fast-paced research I am about to conduct at Facebook, with direct impact on the lives of billions of Facebook users everyday. I am also thrilled to explore the various cultures of Silicon Valley: from the serene Napa Valley and Sonoma, to hip and quirky San Francisco, to something close to my root: the Vietnamese groceries in San Jose. But Cornell - Ithaca and CMU - Pittsburgh has left their perpetual imprints, and will be the memories I always cherish. Thank you, Sue, Laura, Sara, Steven, all the colleagues and assistants at Sue's Intercultural Communication Lab, and Laura's Coex Lab for your guidance and support these past 6 years.