Cancellation Policy

In order to minimize the impact of Saturday Academy cancellations, we are implementing a cancellation policy effective immediately (2/15/13).  This new procedure will give priority registration for Saturday Academies to Durham PAGE members in good standing.  Priority registration gives each Durham PAGE family equal opportunity in the event of a lottery to assign spaces. 

 


CANCELLATION POLICY

  • If you are registered for a Saturday Academy and cannot attend, contact the PAGE event coordinator as soon as possible.
  • In the event of an emergency such a sick child, notify the PAGE event coordinator at least two hours in advance of the event start time.
  • Following two last-minute cancellations* or no-shows, your child(ren) will forfeit priority registration and automatically be placed on the waiting list when registering for future events. 
  • Cancellations due to an emergency will be considered on a case-by-case basis. 
*A last minute cancellation is defined as cancelling within two hours of the start of an event.