How Can You Fix - Cursor won't move to the top of the page. In align, top is grayed out.?

Cursor won't move to the top of the page. In align, top is grayed out.

I have read what is already posted, but nothing works.
This is a new problem today; everything worked before.
I unchecked click and type and that made no difference.
I tried to change the align and vertical was grayed out.
The margins are  set the way I
want them.
I was trying to change the default font and yet the type looks bigger than 12.
What else can I do to get the cursor at the top of the page where it should be? I can't find an answer here or in my Microsoft book on Word 2010.
Thanks.

Keys to the Problem Cursor won't move to the top of the page. In align, top is grayed out.

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Which alignment option did you try to change? Based on your description, you need to change the one found in the Page Setup dialog box.
Do the following: On the Page Layout tab, click the dialog launcher button () in
the Page Setup group; Word displays the Page Setup dialog box.
On the Layout tab, verify that "Vertical alignment" is set to "Top." Make sure that "Apply to" reads "Whole document." Click Set As Default to transfer the setting to the document template.

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  • Click on the Start button on the Taskbar.
  • Type "System Restore" (without quotes) in the Search box and hit Enter or,
  • Click on System Restore (when you see System Restore pop up  in the list of search results).
  • Make sure the "Recommended restore" radio button is checked on the restore utility window.
  • Click on Next and follow the instructions given.

Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

Once completed, click Next and follow the instructions given.

Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

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