Troubleshooting:Can send, but can't receive email in Windows Mail Error

Can send, but can't receive email in Windows Mail

I don't know if it's coincidence, but 2 days ago Virgin had a problem with their server and since then I haven't been receiving emails in Windows Mail.  They have been appearing in Virgin Webmail though.  When I tried to access Windows Mail today I was asked
for my POP3 username and password, which I thought was odd as this never normally happens.  I correctly entered these and that's when I discovered the incoming email problem.  I've sent emails to myself from Windows Mail and they have only appeared in Virgin
Webmail. I contacted Virgin and they sent a test email which also ended up in Webmail only.  I've been on to Virgin Selfhelp and checked the POP3 and SMTP settings are correct, as are the username and password.  All settings are correct as far as I can see
and haven't changed in the days since it was all working.  I'm using a Vista service pack 1, up to date McAfee and the latest versions of all other software.   Please can anyone help?  Thanks.

Anwsers to the Problem Can send, but can't receive email in Windows Mail

Download SmartPCFixer to Fix It (Free)

You said the magic word and that word is "McAfee".  Sudden requests for email passwords and usernames that always worked in the past is a VERY common symptom of an Anti Virus email scanner gone rogue (they ALL do this eventually) and McAfee's email scanner
is the second biggest troublemaker for Windows Mail present in the known Universe.  You should
download the McAfee Removal Tool, use it to completely remove McAfee from your system, then do a Custom re-install and do NOT allow any email scanning to be included.  You absolutely DO NOT NEED anyone's email scanner.
Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail

Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX -- KVOA Television, Tucson, AZ.
Live at Hot Licks -

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

Another Safe way to Fix the Problem: Can send, but can't receive email in Windows Mail:

How to Fix Can send, but can't receive email in Windows Mail with SmartPCFixer?

1. Download SmartPCFixer . Install it on your system.  Click Scan, and it will perform a scan for your computer. The errors will be shown in the scan result.

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