Policies

DNDistribution2011 return policy*

·   DNDistribution2011 accept product returns within 30 days of the original purchase date

·        A credit will be issued in the form of a refund by the payment method the product was originally purchased with. Refunds are for product only, as shipping, duties or any other charges are non-refundable.

·        Contact us by email at info@dndistribution2011.com to obtain a Return Authorization number.

·        We ask that to provide your original order number or email used for the purchase. We also ask that you state the reason for your return (this information will be used for our records).

·        You will receive your Return Authorization via e-mail which will include your RA# as well as instructions for the return. DNDistriburion2011 is not responsible for return shipping charges.

·        Please allow 3-4 business days after receipt of your return for your credit to be issued. You will receive an e-mail confirmation of the credit once it has been issued.

·        To qualify for a full refund, returned product must be in the original condition and original packaging without any damage; otherwise DNDistribution2011 may adjust the refund amount accordingly.

 

*DNDistribution2011 return policy as stated above is not applicable to products bought from any Partners (i.e. Resellers, Distributors, VARS, etc.). To obtain more information about our Partners’ return policy, please contact them directly.

 

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