Citizen Officer Complaints
 

 

Citizen's Complaint

 
 
WHAT IS A CITIZEN COMPLAINT?

A citizen complaint is an allegation from any source, of any action or inaction by Department personnel the individual considers being contrary to law, proper procedure, good order or in some manner prejudicial to the individual, the Degraff Police Department, or to the community.

If the only complaint is a contention of innocence of a charge without any allegation of misconduct by the officer, you should seek judicial redress through established court procedure.

WHO HANDLES CITIZEN COMPLAINTS?

Complaints about the quality of service provided will be handled through the Degraff Police Department and Safety Council. Examples of these complaints are:

  • Discourtesy/Unprofessional Attitude
  • Lack of Proper Service
  • Improper Procedure (e.g. offense investigation, use of discretion, official law enforcement practices, and Police procedures.

Allegations of misconduct will be handled by an outside agency  and/or the judicial system. Examples of these complaints are:

  • Criminal conduct
  • Sexual misconduct
  • Use of excessive force
  • Unnecessary pointing of firearms at persons
  • Serious misconduct (e.g. severe nature or pattern of procedural violations, lack of service, etc.)
  • Improper searches and seizures
  • Discrimination
HOW DO I FILE A COMPLAINT?

A complaint can be filed in writing, verbally, in person or by mail, telephone, Telephone Device for Deaf (TDD), facsimile, or electronic mail.  Download Form Here  Forms are also available at the Degraff  Municipal Building.

WHAT INFORMATION DO I NEED TO PROVIDE?

On the Degraff Police Department Citizen Complaint Form you will be requested to give your name, address, phone numbers where you can be reached and the name, address, and phone numbers of any witnesses. You will also need to provide the date, time, and facts of the incident. If you have the officers's name, badge number, unit of assignment, or car number it would be helpful, but is not necessary.

HOW WILL MY COMPLAINT BE RESOLVED?

Each complaint will be resolved in writing. Your complaint will be assigned a unique identifier which will be provided to you. This number will be used to follow your complaint through the process.

A  complaint will be assigned to a supervisor and fully investigated.

  • Upon completion of the investigation you will be asked to attend a resolution meeting.
  • The resolution meeting is a sincere effort by all parties to discuss and resolve the complaint.

Any Internal Investigations Section complaint will be assigned to an investigator and fully investigated.

  • Upon completion of this investigation a report will be forwarded to the Police Chief for final disposition.
  • Once the report is approved, you will be informed in writing of the outcome of the investigation of your complaint including whether any non-disciplinary corrective action or disciplinary action was taken.

It is a violation of Ohio law to file a false complaint against a police officer (Ohio Revised Code 2921.15).