DSC Carrier Services

DSC

Carrier Services Telecommunications Services

Procurement Concepts Include

 

·         Combining buying power of all like-kind buying entities

·         Combining similarity and proximity of services

·         “Continued Competition” wherein

o   All carriers commit to Term Discounts and Volume Discounts

o   All buyers share “same low unit price” for all services, based on the “term” of their PO wherein term discounts are determined at time of PO

o   All Buyers get a reduced “unit price” as the total revenue for each awarded-carrier’s volume increases

o   Volume discounts are re-established every 12 months

o   Any time any carrier can reduce its “unit prices”—all reduced prices must be available to all buyers

o   Incentives for organization-wide build-out

·         Multi-year commitments with multiple Service Categories, further including

o   Dedicated Voice and Data Circuits

o   Packet-Based and Cell Based Services

o   Broadband Last-mile Services

o   Voice Value-Added Services

o   Video Value-Added Services

o   Internet Service provider Services

o   Technology Management Services

o   Administrative Management services

·         Delivery SLA

o   You buy it with a promised delivery date

o   Its delivered on-time, your happy

o   It’s not delivered on-time, you get paid

o   10% of the monthly pricing of the affected service for the first month of late provisioning, with increase of 5%/month for all subsequent months of late provisioning  or cancel PO without penalty.

·         The Billing SLA

o   Waive all late charges associated with dispute periods

o   Waive payment for all disputed charges until final resolution

o   Resolve disputed charges within 60 days of notification

o   Waive all billable items that have not been billed within 90 days after their occurrence

o   No time-duration or dollar-amount limitations on Buyer's right to seek and be paid restitution for incorrect billings.

·         Service Up-time SLA

o   Monthly Reports

o   5% / incident of the monthly pricing of the affected service for the up-time percentages (99.9% typically) not adhered to.

·         Service Repair SLA

o   Monthly Reports

o   5% per incident of the monthly pricing of the affected service for the repair intervals not adhered to.

·         Annual Reporting  SLA

o   Strategic partnership performance

o   Annual network re-optimization study

o   Annual usage forecast

·         Carrier Services Win-Win Contracts

o   High level of participation

o   Same low prices for all buyers

o   Continuous competition

o   Longer term commitment for build-outs

o   Strong service level agreements

o   Fair and balanced terms & conditions

Ċ
Michael Keeling,
Jan 21, 2011, 10:53 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:53 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:53 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:54 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:54 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:53 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:53 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:54 AM
Ċ
Michael Keeling,
Jan 21, 2011, 10:54 AM
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