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With a passion for helping others and a desire to do the best job possible, I have been a part of the Public Safety Communications Industry since 2003. From call taking and dispatching to supervising and training, I have been involved in all aspects of 9-1-1 call center operations.

I hold a Bachelors of Science in Emergency Management with a minor in Public Safety Communications from Jacksonville State University, and a Masters in Human Environmental Sciences with a Specialization in Interactive Technology from The University of Alabama. 

I am credentialed by the National Emergency Number Association as an Emergency Number Professional.
 
I am committed to developing products and services for Public Safety Communications agencies , small businesses, and non-profit organizations, that lowers training costs, improves comprehension of material, and streamlines the training process.
 
I also am interested in helping those same sectors develop social media plans to meet their marketing, customer service, and branding needs.

 
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