About CUO, Inc. and Herb Lair
Founded in 1973 by Herb Lair, CUO developed the first in-house subscriber management and billing system for the then emerging cable television industry. International senior consultant for business development. I have worked at the executive level in telecommunications, financial services, retail, utilities, government, petroleum and natural gas industry.
I’m the founder of a small technology company in the rural US that developed a cable TV customer care and billing system that was installed in most states, and in over 50 countries. The development of the company required creative and entrepreneurial skills, since I had virtually no access to venture capital. Company growth required my personal investment of both time and money. I took advantage of the evolution of the million dollar mainframe computer to mini and desktop computers. My investment paid off primarily in the international market. I personally developed a wide range of skills from sales, marketing, HR, R&D, training, presentations, trade show exhibitor, accounting, and installations. Key was recognizing and managing the advantages of a smaller and flatter management structure to out maneuver the larger competitors.
Handling all aspects of business in a tough economy is important to maximizing returns. Many times it is not cost effective to involve an entourage of specialists, but requires a cross-trained, Swiss Army Knife approach. In today’s economy, my consulting skills are critically important to control costs and make investments more profitable, whether in the US or internationally.
Proven ability to select business development teams and distributors’ in-country and then implement global sales programs. Adept at developing relationships with C-level executives and high-ranking government representatives in both the U.S. and abroad. Consistent record of growing start-up companies to multi-million dollar operations. Outstanding presentation and communication skills. Proven ability to determine what works and what doesn’t work.
With headquarters in Rancho Cordova, Calif., U.S. Computer Services (parent to CableData, CableData International, CUO Inc., CableLease and International Billing Services) is the largest supplier of subscriber management and statement production systems in the world, serving more than 33 million cable and direct-to-home subscribers worldwide.
Its CableData division commands 57 percent of the transaction management and billing market in the U.S. cable industry, providing operational support systems to 21 of the 25 largest multiple system operators in the U.S. cable industry.
More background information on facebook Twitter Linkedin