Our core competencies are powerful automated diagnosis solutions, knowledge
Since the year 2000 we have operated as a joint stock company. Our headquarters
A 1 Success Story
case studies and
Five Essential Steps to Enter USA Market
Company Description: Spectralliance is a global telecommunications consulting firm which specializes in delivering optimal business and information technology solutions to high risk, high value business situations. Spectralliance brings to its engagements experienced senior level industry executives with a history of proven successes and a demonstrable track record. Our list of clients reads like a Who's Who of international telecommunications and pay television providers, and is the envy of many of our competitors both large and small. Our clients include companies in emerging markets like Taiwan, Argentina, and South Africa, newly deregulated markets like Spain, the Netherlands, and the United Kingdom, and highly competitive markets such as North America. At Spectralliance, our business model is deliberately different from that of our competitors. Unlike our competitors, we do not provide on-the-job-training for our consultants, nor do we ask our clients to pay for it. Each of our affiliates has hands-on experience at five or more telecommunications providers, and averages more than fifteen years of telecommunications experience. To deliver superior service, Spectralliance utilizes a large network of independent "Best of Class" consultants. In order to affiliate with Spectralliance, our consultants must be able to demonstrate strengths in specific areas. They must have a record of accomplishment in consulting, and they must be able to demonstrate world-class expertise in one or more functional areas of the telecommunications industry. Individual areas of expertise include all aspects of the rapidly changing telecommunications, pay television, and internet markets. We carefully assemble groups of these independent consultants into cohesive teams, thus allowing our clients to access a wide range of world class, senior level telecommunications expertise operating under a single contract. Concurrently, our affiliates gain access to larger and more challenging assignments, while working with world class experts in other subject matters.
Keeping customers happy and eliminating churn
Founder of cable TV customer care and billing software company. Clients were in all 50 states nationally, and internationally in over 50 countries. Sold company to industry leader CableData, which now is a part of Amdocs.Took advantage of mini and desktop computer replacement of the mainframe to grow internationally along with benefit of cross trained staff (Swiss Army Knife approach). Developed a wide range of skills from sales, marketing, HR, R&D, training, customer care,presentations, trade show exhibitor, accounting, and installations.Keys were recognizing and leveraging the advantages of a smaller and flatter management structure to outmaneuver larger competitors. All growth was based on providing the best customer service available.