Programs & Services

The CSI Office on Aging provides a wide range of services to seniors aged 60 and older and to family members of a senior citizen.  The Office on Aging is located on the Twin Falls campus of the College of Southern Idaho with a satellite office in Burley.  The CSI Office on Aging serves the eight counties of the

Magic Valley including Blaine, Camas, Cassia, Gooding, Jerome, Lincoln, Minidoka and Twin Falls.

 These services are designed to assist older individuals in avoiding institutionalization and assist individuals in long-term care institutions who are able to return to their communities, including:

  • Client assessment, case management services, and development and coordination of community services
  • In-home services and other community services, including home health, homemaker, shopping, escort, reader, and letter writing services, to assist older individuals to live independently in a home environment
    Health (including mental health), education and training, welfare, informational, recreational, homemaker, counseling, or referral services
  • Transportation services to facilitate access to supportive services or nutrition services, and services provided by an Area Agency on Aging
  • Supportive activities to meet the special needs of caregivers, including caretakers who provide in-home services to frail older individuals


The Aging & Disability Resource Center helps people with questions about long term care.  It helps identify needs; educate as to options and resources; empower them to make informed choices; and assist them to access desired resources.

Adult Protection Services are mandated by Law to investigate allegations of abuse, neglect, or exploitation of a vulnerable adult (18 or older, who is unable to make, implement, or communicate decisions due to mental/physical impairment).

Information & Assistance (I&A) is the gateway to senior services in the Magic Valley. I&A can help identify needs, and make referrals to resources and services to meet those needs.

Ombudsman Program works to assist residents of long-term care facilities to protect their health, rights, safety, and welfare.   They investigate complaints for seniors that involve accessing care, resident rights, facility or home-based care issues, Medicaid, Medicare, Social Security and other agencies. 

Support Groups

Support Groups meet regularly for education, discussion and peer support.   They include the Family Caregiver Group (CSG) and Grandparents as Parents (GAP).  We are also associated with the Widowed Wellness Programs of Idaho.   CSG and GAP Support Groups provide information about available services, assistance to gaining access to services; assist with decisions and problem solving, respite and supplemental services and training to help those in the caregiving role.

Contracted Services

The CSI Office on Aging contracts with multiple service providers throughout the Magic Valley to offer various services to qualified individuals to help them remain independent.  Contracted Services include:

  • Homemaker Services assisting with light housekeeping and general chores
  • Respite Care offers caregivers a break with companionship, supervision, and assistance, with such tasks as bathing, dressing and other care needs
  • Transportation services provide rides for seniors to senior centers, medical appointments, shopping and other locations
  • Home Delivered Meals are provided for qualified home-bound individuals unable to prepare their own meals 
  • Senior Dining & Activities are offered at 15 Senior Centers and 2 other meal sites throughout the Magic Valley

Other Services

CSI “Over 60 and Getting Fit” offers health promotion, education and guidance in exercise to seniors, 60 years   of age or older, and their spouses to maximize seniors’ quality of life and independence.  For more information about this fitness program in your area, call: 732-6488 or 732-6475.

Our Senior Gold Card is available for anyone age 60 and over.   The Gold Card provides waivers of tuition to CSI accredited classes.   (The Senior Gold Card does not cover books/materials, continuing education, non-credited vocational or adult evening classes.)  Provides discounts for some other CSI activities.