soft skills


Soft Skill development 

The course aims at developing soft skills of ground level staff of MFIs, NGOs, NBFCs. Objective of the course is to enable them improve leadership, negotiation and presentation abilities. Developing these skills  is absolutely  necessary for Micro finance organisations to improve outreach and create a motivated clientale base.

This course can be tailored made to address the specific human resource needs of  micro finance institutions.

   Module  I:Experiments in situational leadership

   Module II:Understanding negotiation & conflict Management

   Module III:Communication and listening skills

   Module IV: Developing presentation skills