Our VISION

By partnering with us, an organization can create a seamless extension of its business, delivered in a cost-effective way. We can grow with our clients’ evolving needs. We empower our clients' communications by developing customized solutions that combine live customer service. Solutions integrate voice and data, internet-driven or mobile communication tools, among others capabilities. We are adaptive, responsive & flexible to every process requirements of our clients. Delivering excellent customer support, while maintaining the highest standards of integrity & accountability at a very competitive rate.

 

Our SERVICES OFFERED

 

CONTACT SERVICES

  • Inbound Call Handling
  • Outbound Call Handling
    • Telemarketing
    • Telecollection
    • Payment Notices & Call Reminders
  • Backroom Services
    • Complaint Handling
    • Customer Management Services
DATA ENTRY:
  • MS Powerpoint presentations
  • Transcription (General and Medical)
  • Perform all types of word processing, data conversion, data verification and typing.
  • Online Marketing - creation and registration of accounts, submission of links and articles, myspace, facebook and linkedin sending friend requests, forum and blog postings, rss directory submissions
VIRTUAL ASSISTANCE
  • Article Copywriting
  • SEO Content Writing
  • Handle email
  • Make appointments, keep a schedule
  • Make/receive phone calls/inquiries
  • Fax/receive faxes
  • Research of all sorts
  • Plan meetings and events
  • Make travel arrangements — business and personal
  • Writing
  • Proof reading
  • Mailings
  • Reminder service
  • Bill paying
  • Bookkeeping — business and personal
  • Manage vendor relations
  • Create/maintain databases
  • Photoshop editing
  • Web design
  • Graphic design