May 2013: CustomWare is now ServiceRocket

A new name, same world-class services. More information at

June 2011: Consulting Toolsmiths is now part of CustomWare

CustomWare is the largest Platinum Atlassian Expert, with offices in Palo Alto, Sydney and Kuala Lumpur. I am based out of Palo Alto, CA. Please contact the CustomWare team at for more details and bookings.

Matt Doar has long-term experience with:
  • Atlassian tools such as the issue tracker JIRA, the wiki Confluence, Bamboo, FishEye, Crucible and Crowd
  • Extensive customization experience, plugins and usage advice for JIRA
  • Integration of JIRA with other systems, both Atlassian and non-Atlassian
  • Migration of data from existing tools such as Bugzilla, TeamTrack, Remedy, ClearQuest and GNATS to JIRA
Types of work include implementation, testing and documentation for specific tasks, investigation and summaries of current situations and also recommendations for future tool choices.

He is also the author of Practical JIRA Administration and Practical JIRA Plugins, both from O'Reilly.
Matthew Doar,
May 8, 2013, 5:12 PM