Programa Detalhado

10:00 - 10:55
Session Chair(s): Isabel Margarido (Faculdade de Engenharia da Universidade do Porto)
IT Portfolio Management: From Chaos to Transparency to Improvements
Authors:  Hans Sassenburg (SBO / SEI Visiting Scientist)
Abstract: It is commonly accepted that the strategic importance of IT portfolio management is increasing. There is increasing pressure on executives to measure, control and increase the value IT brings to the business, to align IT investments with business strategy and to define and implement concrete actions regarding improving IT performance. Despite this awareness, very few organizations appear to be maximizing the value that can be obtained from IT portfolio management. Many executives have tried putting together a fancy spreadsheet with metrics or simply implementing a portfolio management tool. Results have been very limited and disappointing and it appears that many organizations:
  • do not have a centrally overseen IT budget;
  • do not know the costs and benefits of their IT portfolio;
  • do not track projects centrally.
The key questions addressed in this presentation are why and how? Why is it so difficult to make the step from chaos to transparency to tangible improvements? It will be shown that adopting these practices means changing people's skills, attitudes and behaviours, which is not solved by fancy tooling. A strategic role for IT requires ownership and commitment on the part of the CEO and senior line executives. Without their commitment and involvement IT will likely remain a cost centre. How this can be accomplished will be shown as well by showing a proven approach. This approach supports organizations in defining those measurements that are aligned with the business strategy on one hand and bring decision-supporting information instead of data on the other hand.
10:55 - 11:15

11:15 - 12:40
CMMI Implementation:
Session Chair(s): Isabel Margarido (Faculdade de Engenharia da Universidade do Porto)
ISO 9001 as a cornerstone for CMMI
Authors:  Eduardo Espinheira (MOG Technologies)
Abstract: The case study presents the ongoing implementation of a ISO9001. The approach chosen shows also a mapping between both standards and how ISO9001 can be a cornerstone for CMMI.

Interpretation and Tailoring in CMMI - key concepts for performance improvement
Authors:  Nuno Seixas (PT Inovação)
Abstract: Using CMMI model as a reference is only viable when it leads to an effective performance improvement, otherwise it will be classified as a false start and it will be eventually abandoned by the organization. In order to achieve this performance improvement, two ideas need to be put in place:
(i) align process improvement with business objectives;
(ii) a correct use of interpretation and tailoring in defining the organization’s processes.
In this paper, we’ll be exploring these two main ideas, providing also some experiences from its use.

12:40 - 14:20

14:20 - 16:00
Process Improvement and Change Management:
Session Chair(s): Miguel Fonseca (Faculdade de Ciências da Universidade de Coimbra)
Quality Management and Process Improvement with the Team Software Process
Authors:  João Pascoal Faria (Faculdade de Engenharia da Universidade do Porto)
Abstract: One of the greatest benefits reported by Team Software Process (TSP) users is the almost immediate leap to high quality. In this tutorial, after a brief introduction to the TSP and its commonalities and differences with respect to Scrum, it will be presented the main principles and practices of TSP that enable reducing simultaneously the defect density in delivered products and the total cost of quality. These principles and practices can be adopted by any organization even if they are not adopting the full TSP.

Applicable change management frameworks and NLP techniques for CMMI implementation
Authors:  Henrique Narciso (Robert Gordon University)
Abstract: Change management frameworks and strategies have become more and more needed to obtain return on investment on CMMI implementations. The applicable Change Management frameworks will be presented, these will help in the organizational context to minimize many of the factors that are core to the resistance to SPI related change.
It will be shown how neuro-linguistic programming (NLP) techniques can help a change agent to understand the psychological reactions of individuals, groups and organizations. NLP provides the founding layer to deal with the human factors of change, as well as with organizational beliefs and values, traumas and culture.

16:00 - 16:20

16:20 - 18:30
Process Improvement Projects:
Session Chair(s): Ruben Luz (CMMI Portugal)
A Method to Improve the Classification of Requirements Defects
Authors:  Isabel Lopes Margarido (Faculdade de Engenharia da Universidade do Porto) , João Pascoal Faria (Faculdade de Engenharia da Universidade do Porto)
Abstract: Requirements defects have a major impact throughout the whole software lifecycle. Having a specific defects classification for requirements is important to analyse the root causes of problems, build checklists that support requirements reviews and to reduce risks associated with requirements problems. This presentation gives the steps necessary to assemble, validate and deploy a defect classification scheme. Based on experiments that we did in the particular case of requirements defects, we give recommendations to design defect classification schemes and treat defect classification results.

CMMI ML5 in a Portuguese Multimodel company
Authors:  Pedro Castro Henriques (Strongstep) , Silvia Rodrigues (Ambisig)
Abstract: A Multimodel process improvement approach can bring large benefits to an organization that produces software products, services and wants to be innovate, as shown in this case study by bringing together 3 specific models: Innovation; CMMI dev and CMMI srv.
CMMI dev constellation (ML5) brings new ways for organization to manage quantitatively its processes and quality performance goals, its projects and innovation. CMMI for srv works as a catalyzer for a service culture. Innovation norm helps establishing RDI management system across organization.
Synergies and challenges will be addressed on the way development and services bringing in an innovation model.

OPM3 Portugal Project
Authors:  Jose Angelo Pinto (Ambithus)
Abstract: This project is a comprehensive analysis of the state of the Portuguese Industry with regard to the degree of maturity in the adoption of project management methodology. The presentation will present the Project Charter, Project Plan and the Established Control processes. It will also address the state of the execution of the project in the time of the presentation.

18:30 - 19:00